Kusina 7107 Beach Cafe and Bar — Restaurant in California

I normally hesitate to write negative reviews about small businesses because I love supporting them. However, I feel like feedback is necessary if this place wants to stay open and competitive.

We were really excited to see a Filipino restaurant near the beach and we came in with the expectation that a Filipino restaurant in the Peninsula must be good considering the competition. It's a cute little spot just off the highway. We walked in and we were greeted hesitantly by who looked to be the son of the owner. We sat down and we ordered. As we were waiting, more and more people came in and the small restaurant filled up. All the tables were occupied at this point. The carafe of water on the table was from a previous party, but we wouldn't have been able to drink it anyway because there were no glasses. We waited about 40+ minutes for a tocino plate, a chicken adobo loco moco, bibingka pancakes, and 2 juices. Restaurant 101 would suggest that drinks come first. Nope. When we finally got our plates, there were no utensils. The server came back and gave us a set each. Then we asked for our juices, but he only brought 1 so we had to ask for the second. Then we had to ask for vinegar. Tocino always comes with vinegar unless you have atchara. Why not just automatically put it in a small container on the plate? We finished our plates since they were so small for the price that they charge. Then the pancakes finally came. It was literally 3 dry pancakes with coconut on top. And cream cheese between the layers. Bibingka pancakes? With cream cheese? But that's not even the bad part. There was no syrup of any kind to even help moisten these pancakes. So I decided to just get up and pay. I overheard the couple in line to pay before me say their pancakes were raw in the middle and they couldn't even eat it. When I was paying, I asked for a to-go container because I wanted to just eat the pancakes at home where I at least had maple syrup. I told, who looked like the owner, that it was hard to eat without syrup, she pointed at the coffee bar and said, "oh, there's syrup there?". Really? Wow! How the heck was I supposed to know that?! Is it up to the customer to just wander about your restaurant and find their own stuff? Syrup should just be on the plate in a small container or on top of the pancakes. I still tipped because I felt bad, but $95 later, we left hungry and disappointed. There was a couple at one of the tables that asked, "can we at least get our coffee and mimosa?" 30 minutes after they ordered. Next time we'll just go to Lucky Chances or Tselog. The beach view is not worth their prices, small portions, and lackluster service. I did not take a photo of the pancakes, they were so bad. I really wanted to love this place, but we...

My meal was atrocious and completely inedible. I was offered a 50% refund by the owner (I only had 3 bites), but she couldn’t seem to figure out how to credit my card (she forced me to pay the entire amount). She then promised to credit me later, but never did. I had the beef patty with mashed potatoes. The beef patty was hard as a rock and completely overcooked. The potatoes were ok. Horrible service - I waited over 25 minutes for this meal. $25 for inedible food is unacceptable. Her comments were, “no one has ever complained about this before…” and, “you ate half of it”. I took 3 bites of the burger patty. It was horrible.

I’m staying at the Inn next door, and will attempt once more to get her to refund me. If she doesn’t, I’ll have my credit card company do this.

Update: I returned for my refund, and after much more aggravation, I finally...

Found this place after hiking at the nearby Marine Reserve. We got hungry and searched Yelp and saw that there was a Filipino restaurant closeby. So we ordered their eggplant omelet and beef tapa and liked it! Even the crunch around my sunnyside-up egg. It how I usually cook my eggs. I also liked my chai latte. So we keep coming back since we loved the food, the cozy ambiance (it’s like my little quiet getaway spot), and the service (the owner was very friendly). After that experience, we kept coming back many times and tried more dishes. Ube pancakes were great! I really liked their tofu sisig. Also tried their bibingka pancakes, pasta, and ube cookies which are my fave! Another fave of mine is their vigan langgonisa! I don’t think I’ve ever seen a restaurant that served vigan-style langgonisa. I will definitely keep...