Long John Silver's — Restaurant in California

We visited this location for the first time. We ordered the $9.99 All You Can Eat Fish or Chicken. You may order battered fish, chicken, or both, along with 2 side orders and 2 huspuppies. Refills are ordered at counter, and include all the above.

Having worked fast food in the past, I could tell the manager was a bit frazzled, but he greeted each guest courteously, answering the exact same questions politely as a new order was placed. When we approached the counter, I told him that he looked tired. He said that he had worked a full shift at another job before coming to work at Long John Silver's. He quickly learned that he was very short staffed and had to complete another person's work, as well as his own, before opening time. We placed our order and sat down to wait for our food.

As we sat, I saw that the manager was the only one attending the counter, and there was only one staff member cooking. And yet... our food was served to us (as opposed to being called to the counter) fresh, hot, and delicious. As we ate the manager cleaned the dining room and stocked the condiment counter. When we ordered seconds, again, it was delivered hot, fresh, and without mistakes in our re-orders.

I cannot put into words how impressed I was with the manager and his lone companion. I have been in his shoes and know exactly how stressful it can be. Yet this humble man never once became irritated with customers, doing work that is usually assigned to a crew member, cleaning, or the constant flow of guests.

We will definitely visit this location again. I hope we are honored with the same manager and...

I want to change my review and say I'm sorry because food and money are not more important than people and I don't want to be a judge of character I know that God is important and I don't want to have an unforgiving heart I can tell you that God is of love and I I don't want to be angry and send against the one who created me I was to tell you the truth I've been there to that store and happy with other situations but I do like the food I don't know what's going on with pricing but I would be more aware the next time I come it was what I picked but it wasn't something I should have paid with the amount that it was charged I could have picked something way better and not knowing the menu and I take responsibility to be responsible and make sure the food in the place are lovely people who work hard and I'm so sorry for my words my actions and my anger I thank God for you guys I thank God for your what you do I pray that you know him and that we be a people of love no matter where we come from know that God is of love and not hate sorry to be angry oh God loves each and one of us and I will say sorry and I would come back to your store thank you for giving good food and working so hard I pray that you know him and forgive me for not showing the proper way 🙏😭🙏 God bless you in many ways Jesus is King and Lord of lords and I'm sorry but and I would come back when God says to come back I'm trying to watch my weight anyways I wish you come up with a healthier season food that would be awesome and let me know no hate no hurts I thank God for you guys and I'm so glad to that you...

I ordered salmon dinners for my elderly Mother (and me) for Valentine’s Day. She loves salmon, and this seemed like a good choice, all things considered. I placed the order, and got a confirmation from Door Dash. After numerous updates to the time (the initial delivery estimate was 24 minutes), the food finally arrived an hour and forty-five minutes later! I could not reach DoorDash using any of the links they sent me, so I could get no status. Did I mention that the restaurant is 3 miles away (less than 10 minutes)?

I decided that I would just make the best of it though, and happily opened up the now cold food, only to find that the dinners were MISSING THE COLESLAW I had ordered for both of them! By then there wasn’t much point trying to make it right in any way.

After heating it up, the food was good. I wouldn’t say that the dinner was worth the price for what I received though, and I DEFINITELY would not have tipped the driver the 20% I pre-tipped him if I had known or been able to tip after the fact, given that he didn’t even bother to knock, ring the doorbell, call, or text to let me know the food was on my front porch. Luckily I saw the car leaving. I did get a couple of texts saying the order was in (after 35 minutes), and that the driver was on his way an hour before he showed up.

All in all, NOT IMPRESSED WITH THE FOOD OR THE DELIVERY. Thanks for making my Valentines Day dinner the...