You people need to pay more attention to your stores (with unacceptable long lines at the drive ups....the food is always completely cold....NO EXAGGERATION for, example: I bought a new juicy 1/4 pounder W/cheese at first....I was impressed...it was hot....juicy.....on the outside....2 bites in and it was cold and raw...RAW HAMBURGER...I HAVE PICTURES!! How come every restaurant I know, including mine has had to deal with and hold up the Standards for food....predominately FOOD TEMPERATURES pertaining to HOT food and how it can become a problem quickly if not handled correctly, then folks get sick....so how come McDonald's consistently gets away with it? You serve cold hamburger)......and less attention to your bottom line. Do you operate in real time or are you stuck in a 50s mindset. Lets see....your prices go up and your portions sizes go down...your breakfast offerings are just something to shove down my throat....tasteless, bland and continue to shrink....i mean really...5 bucks for a syrup flavored .05 ounce piece of sausage in a cold bisquit And it seems no matter how much feedback or how many requests for new offerings or older items brought back that you receive from your loyal customers....you poo poo those who give you your life style by coming back over and over with nothing..or nothing they ask for...only the things you decide to dump on us.. Not me. Put a fork in it...im done...I have had it with McD. I have been eating your tired boring old stuff for over 50 years....back then....you were the bomb.....the fastfood standard bearer and innovator that got fast food off the ground......but Today....on a 1 -10....Ill be very generous with a -2. Its been a great run but im done spending my hard worked for money on garbage. The sodas and iced tea lines and containers should be kept cleaner....you can taste mold in tbe liquid. Apple pies are still great. I drink coffee by the gallons...its good stuff.....The rest.....until something convinces me to come back...can wait. When it comes to hamburger.......sell the hot food. hot and fully cooked. Or sell everything cold and get out of the hot fast food industry altogether before someone gets sick and sues you. Might sound harsh...but enough is enough....in and out is friendly..... fresh....hot....healthy......less expensive....quick....and miles ahead on quality.......superior tasting burgers....fast and fair service......every time...every where...every day. Thanks for asking.