McDonald's — Restaurant in California

I waited 10 minutes to order in drive through. They were “only taking orders from one side” but I watched 6 cars leave because no one was taking orders from both drive through sections. I drove up to the window where you pay. I let them know that it wasn’t working and that I had been waiting. I was not rude. But I got the funniest answer that being, “ I can’t take orders because people come up to the window and talk to me”. Unbelievable. I tried to explain to her nicely again that she/they were only taking orders from one side. She again responded rudely that she was, “talking to the customer” and let 6 cars leave. I should’ve asked for her name because she was honestly just being petty it was at 5:14pm. I hope they switch her cause she’s just rude. This crew is not it. I come here often and the old crew was much nicer. This lady thinks she owns the place and was petty. The other two girls standing behind her were also just standing their talking when their was 3 cars ahead of us. But at least the guy at the next...

I don’t usually leave reviews, but this experience deserves one. I went into McDonald’s expecting the bare minimum—basic customer service and a quick meal. Instead, I got completely ignored. I stood at the counter for several minutes while employees walked by me, looked in my direction, and chose not to acknowledge me at all. No greeting, no “we’ll be right with you,” nothing.

It’s one thing if a place is busy, but this wasn’t that—it felt like I simply didn’t exist. Honestly, it’s embarrassing for a global brand like McDonald’s to show this level of disregard for customers. A fast-food chain should at least be… fast.

If you want to feel invisible, this location has you covered. If you want respect and service, I suggest you eat literally...

I hate it here now They did not offer service to a man just because he was dressed down,I myself was dressed down as well as him yet he did not get to order.A woman behind me offered to pay his order yet they would only take her order,this man perfectly intended to pay for his order yet they would not take his order when I ordered the lady spoke nicely to me while practically screaming at the man,I do not recommend this place.While this place does have average food I will not recommend this place for the unjustice the very own manager kicked him out,for further dining I will chose...