Great sandwiches, and great attitude by the helper who made our six sandwiches.
However... order made online and by phone at 10:50, with 11:05 as the promised pickup time. Am in a terrific time crunch getting ready for an event this afternoon. Have to get to another pickup at noon in downtown Santa Barbara, after dropping sandwiches off back home. I'm 10 minute drive away. Gave them 10 extra minutes to assure quick pickup. Arrived 11:15 to see none of the sandwiches started, just bread laid out. Then the owner/manager, not sure which, is delivering a sandwich to a table outside... he's not working on our order, having delegated that to his employee. Just my order and the table of 2 outside at this point. Then he delivers a second sandwich to the outside table. Then another guy arrives, orders a bunch of bagle somethings, and the owner/manager is working on the new order, not helping his employee with my order now going on 15 minutes late. Then the owner delivers a third sandwich, to go, to the table of 2, still not helping his employee with my prior order. Next, the owner finishes working on the bagle order, hands it to the fellow, and out he walks with his order, made after I had arrived to pick up mine. In the meantime, my order is still not completed, and he's not helping his poor employee who knows the order is 25 minutes late and is feeling stress.
Like I said, great sandwiches, terrible decision making by the owner/manager (not sure which) to work on other orders that came in after mine, and deliver those orders, while I'm standing around for 15 minutes, 25 minutes after the promised pickup time, wondering if I now have time to deliver the sandwiches and get to downtown Santa...
Read moreEnjoy the Johnny Special today prepared by Patrick and company. They're very welcoming I felt like I was hanging out with friends. The sandwich was prepared fresh whole I waited, which didn't take long.
The sandwich itself was a mix a different meats, veggies and cheese, very hearty. A truly unique sandwich, very tasty! Of course you can get your own combinations there. But I opted to have them select the sandwich for me and I was not disappointed with selection.
It's truly a world-class sandwich people should come from all over just to try it! I'm glad I decided to stop in and try them out, it will definitely not be my...
Read moreSolid sandwich, great service experience. This is a meat-centric deli spot with a few bottles of wine. The deli meats are flavorful, the bread is good quality and the people running the place take great care of their customers. Easy to like and support this type of business. They are apparently expanding the non-meat sandwich add on's from the current lineup of pepperoncini, jalapeno, cheese and spreads (dijon mustard, mayo etc.) to include more vegetables. So will check back to see...
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