I have consistently had a wonderful experience at this location. The customer service is always exceptional, with staff going above and beyond to make recommendations based on personal preferences. I particularly appreciate their attention to detail when it comes to food allergies. They take the time to inform me about ingredient contents and ensure everything is kept separate, which provides peace of mind.
The atmosphere is always welcoming and well-maintained. Whether it's a busy time or not, I’m always greeted promptly, and even if the team is occupied, they make sure to acknowledge my presence and let me know they’ll be with me shortly. The store is consistently clean, from the tables to the restrooms, creating a pleasant environment.
They offer a variety of seasonal drinks that are thoughtfully rotated, which adds a refreshing change to the regular menu. The main menu is consistently prepared, with fresh, organic ingredients that justify the slightly higher price point. Overall, I feel that I’m getting excellent value for my money, with high-quality food and drinks...
Read moreI can’t give a food or service star because we never bought anything because we couldn’t get past the stink of the store. A moldy and weirdly musty smell greated us at the door. There was two people ordering so we had time look at each other and go “nope” we are not eating anything from here. We love Nektar and go to shops from Huntington to Lake Forest and where ever we can find one. I am addicted to the granola in the açaí berry bowl. Bring it in! Most of the time we know who works at the shop because they have on an apron and thier hair is up if it is long. I guess this place doesn’t have to follow that rule and they let their locks flow over the food. Gross! Like I said. We didn’t stay and won’t be back.
Follow up to Nektar: Store stinks and it wasn’t just me who thought this. Employees don’t care and it looks like it. A good manager will be able to help you more than I, a customer, who isn’t paid to maintain your store. Your Cooperate should have some reasonable standards I suggest you follow. Start with teaching your employees to...
Read moreCome on Nekter owner! Step it up! You’ve had ongoing poor reviews of your establishment regarding disrespectful and rude employees to customers and also closing earlier than your posted times. I was just the latest customer. Walked in 15 min before closing and two girl employees told me “sorry, we’re closed, we just cleaned everything but you can order something from the fridge.” They had EVERY SINGLE BLENDER CLEANED almost 15 minutes before closing at 6pm which means they starting their closing process even earlier than that. You have a ton of working families, coming in to grab healthy stuff on way home. You shouldn’t be in this location if this is the customer service people should expect from you. We’ll gladly go to another location if it’s...
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