Pizza Hut — Restaurant in California

I called this place tonight to order some pizza. When they asked me for my name I said Pete, then the lady said, "Me?" and I said no, Peter. So right then I knew it would be a challenge.

When I asked for specials or deals they were offering she still didn't understand me. So communication was the first issue. I ordered a large 3 topping with stuffed crust. I asked for extra sauce, pepperonis and cheese.

As you could see from the photo, there was hardly any extra sauce on the pizzas. I also asked for square cut by that never happened as well. Instead I extra cut it myself as you could see in the photos. The crust was also really, really thin.

Now normally I go to Little Ceasars but this time I went to Pizza Hut for the stuffed crust. Needless to say Pizza Hut failed to deliver and I regret not going to Little Ceasers instead. For a lower price I could've had a better pizza.

I'll really think twice before going here again or recommending the place to family or friends. I'll give them this though, I went to carry out and when I arrived my pizza was ready. At least service was fast so 2 Stars instead of one. They missed 3 ok stars cause they didn't square cut or put...

My son earned a free personal pan pizza from his school reading program. We don't usually order from Pizza Hut since there isn't one in Santee any longer, but I told him we could do his free pizza tonight. I went to order online, but I couldn't add his free pizza so I proceeded to try to call FIVE times to try to place an order (This was also at 4:30PM). The first two times, the call center on the other end said they would transfer me to the store. I waited on hold 10 minutes each time. Called back again and they transferred me but then all I could hear were the employees in the background talking and no one picked up my call (like they picked up the phone and just left it off the hook). Tried again and they answered and hung up right away. It had become one of those "I'm determined to get a hold of someone..." situations but I was so frustrated that I knew I'd say something and probably end up being concerned about what came in my pizza. I won't be using this...

I'm more than one occasion this place is charged my credit card and not even brought my food even when ordered for you prior to them closing. They seem to close early as quite regularly and when you order online and it's within 30 minutes before they close you won't receive a phone call you don't receive your food and you will receive a refund unless you give them a call and tell him that you didn't get your food the next day. In the meantime your order says processing and it never changes. They should not have the hours of operation on the website if you're not going to adhere to them at least most of the time. I've had this happen to me twice or they just never showed up never called never...