Starbucks — Restaurant in California

Starbucks #2071 inside Vons The renovation is great but you guys forgot to train your employees to be nice to your customers. I didn’t get there names but 2 young ladies were working at 7:15 am 4 weeks ago. I came up and said good morning to the young lady taking my order and she didn’t even respond and I even said it twice. I’m not sure if she is not a morning person or what but that is unacceptable. They were both busy talking about their nights and what they were doing on SoCal media. The only thing that didn’t make me walk away was my cup of coffee. I really didn’t want to drive down to another Starbucks #5030 Why is the service so horrible here at the Starbucks in Vons and you go down the street to the Starbucks #5030 on central and Bonita rd and it’s night and day??? Management is too blame not those rude girls. Management need to assure that they hire the right people and train them correctly. There are so many people who would love their jobs and would appreciate every single customer. Shame on you Starbucks. I no longer will buy my coffee from that location. I rather take 5 minutes of my time to drive to another location and get better service.

I don’t normally Write bad reviews but these 2 young ladies were so rude, not acknowledging a customer. Bad service can ruin...

Don’t order the Selena drink from here. I gave them the right direction on how to make it, yet it came out wrong. The Selena drink includes: Strawberry Cream Frappuccino w/ heavy cream & dragon fruit inclusions w/ strawberry purée drizzle. The drink they gave me was Strawberry Cream Frap, with MANGO dragon fruit and extra strawberry purée drizzle with heavy cream. It says it gave me Ex Strawberry Purée Drizzle but there was no drizzle at all!!. As you read before, I asked for dragon fruit and yet again there were none. It was a bit upsetting especially for me. I rate it a 2/5 you could taste the strawberry but I’d say 1.5% of it. Not even the dragonfruit that you can taste. You’d mostly be able to taste the mango much more. The drink was okay, would go back for a redo but it was acceptable. I got the drink idea from TikTok and you can see on there that it’s a more dark pink/purple color and can clearly see the drizzle and dragonfruit. Mine was more of a light pink instead. Expectations were a bit high not really what I expected but maybe next time I can get a better drink and...

Came through the drive through on a Friday afternoon, simple grande white mocha no whip no foam and venti iced coffee. get my grande and it is so light that you can pour at least 4 more oz in the cup and it’s obvious I haven’t taken a sip bc I felt the empty cup and opened the lid just to find whip cream where the label clearly says no whip. Didn’t wanna be rude so kindly walked back in said it the cup is not anywhere near full and it came with whip. She said they would remake it, so I was perfectly fine. The Filipina girl suddenly says out loud it’s a remake bc the complaint is it wasn’t filled completely and it has whip to a heavier set blonde girl who is going to remake my drink and then push it toward me with her attitude and whatever she muffled in the corner. I am a new mom who doesn’t get coffee too often these days bc it expensive so excuse me if I am looking for a FULL GRANDE CUP or damn near close. Next time yall wanna chat about a complaint make sure we don’t overhear your heavy sighs. And to the blonde girl with an attitude, hope your day...