Taco Bell — Restaurant in California

Night of July 31 2023. Ordered a drive thru pick up order through the app. Picked up my order to arrive home and find that the vast majority of the order in the bag was wrong. Certainly frustrating.

Drove back to get it fixed. Upon arriving, there was an ambulance, and a whole platoon of police vehicles outside the entrance tending to someone (not an employee) on a stretcher. We went to the drive thru to stay clear of the activity, as the drive thru appeared to still be moving. I have to imagine whatever went down caused our order to get messed up.

When we went through the drive through, the team completely remade our order to include our drinks that were getting warm. They generously carried the new order out to the parking lot. They threw in a cinnamon twist to sweeten our troubles.

I appreciate the service, and kindness amidst all they had going on, and then trying to make it right for us so we could indulge ourselves on some TBell after a heck of a Monday. It sucks having to remake a customers order when you are trying to dig out of a hole on a busy night. And it probably really sucks when you just had something strange happen in your lobby that has police in your parking lot.

Owner/manager, 5 stars for your team working the...

This taco bell used to do it better than any other. Now they suck Service is slow. Manager seemed to be more occupied with trying to speak with the female on staff, that seemed a fair bit younger than him, than he was with actually getting anything done.

There were maybe two people inside when i went in, and it was dead silent aside from the guy laughing at his own jokes and stories alone.

Would not recommend to go here.

Update, its now worse, they dont put the box meals in boxes and instead let it sit in the bag to get scattered and thrashed about, they place hot food on top of meals containing cold sour cream, left the worlds fattest f-in gap in my slushie, and on top of that their Crunchwraps now have a reputation for being practically empty aside from a thin layer of lettuce and tomato. The rest of the “fillings” meant to be present are more of just essences. Essence of beef lmao.

Damn shame too, used to be a good taco bell location...

Yes five stars for Taco Bell I only gave the Waldorf Astoria in Panama 3 or 2 I don't remember. The Waldorf was claiming to be something they were not. Taco Bell exceeded my expectations. I had the five layer burrito and they gave it to me for free because I signed up for the app. I had low expectations I asked for extra onions hot sauce and Diablo sauce. Okay I know it's plebeian, but the Diablo sauce rocks for something out of a squeeze pack. Didn't charge me anymore although it was free anyway. Albeit, smaller than I expected but completely satisfying. I wholeheartedly recommend Ojai Taco Bell if you want some fast food and don't want to patronize Mickey D's. I go to Mickey D's often because they have clean bathrooms and that is it. I can't promote the grooming. 7,700,000+ Google views and counting. Level 8 Google guide. All for fun and free because I want to know places to go to that I will enjoy and have a good time at so I know...