sweetgreen — Restaurant in Cambridge

Absolutely terrible place. Not only is the food mediocre, but the staff are indescribably horrid. I visited this location on the evening of Thursday, October 13, 2022 with a few of my friends. A moody young woman with short hair served me at the cashier. She was disrespectful and clearly did not want to be working there. Shortly after, when it turned out that one of the items I ordered was not available, she became irate and began urging me to choose another item. This was difficult, because at the same time, one of the other workers was yelling my name, indicating that another part of my order was ready. I was trying to listen to both of them loudly calling for my attention from two directions at once, somehow unaware of one another. When I tried responding to the woman with my food, the cashier became angry and started yelling at me for not responding immediately. She also lambasted me for sipping my water while she was yelling, and held me responsible for being overwhelmed by two people yelling for me. The belligerent cashier also did not offer me any options to replace the unavailable item, so when I suggested a replacement, she became even more angry because they were different prices (as if I could have known that). Overall, terrible experience with terrible workers, and I could not possibly recommend this fiasco of an...

I ordered through the app, and the app said the order was ready but when I came to pick it up, it wasn't. However, the worker was very kind and made the order for me right away with pretty large portions.

I made this custom made bowl and def recommend (without crushed red peppers): spring mix & arugula 🥬 blackened chicken 🍗 shaved parmesan 🧀 warm roasted sweet potato 🍠 pickled onions 🧅 spicy broccoli 🥦 apples 🍎 tomatoes 🍅 honey bbq sauce & umami seasoning (I added crushed red peppers because I like spice but that was a little...

I placed an online order, as soon as I hit the order button I realized it was for the wrong location. I immediately hit the cancel order button. It said it was already too late. I messaged support and they rudely sent me a screenshot of their fine print and wouldn't refund my order nor do anything to help me out. So, Sweetgreen lost a customer and will likely incur a charge back fee from my CC company. Poor customer service experience. There are too many great restaurants out there to waste your time at...