Checkers — Restaurant in Camden

This location has always had issues with timely service, but that problem has become exponentially worse in recent weeks. Normally there is no way I would wait five minutes or more to have my order taken either by drive thru or at counter. I first went to walk up service where there were 2 people in.line ahead if me, both of whom had been there in excess of 15 minutes and they had not ordered yet. To make that worse, the person who was first in line st the counter was clearly complaining about the length of time her order was taking to prepare. I decided to try my luck at drive thru. When I pulled my car up to the speaker I did get a "be right with you" acknowledgement, but clearly I was abruptly forgotten after that. Normally I would just hav ed left, but this time I chose to wait it out just to see how long it would take before I got attention ftom the staff. After 20 full minutes I blew my horn to remind them I was there, but I must also add that during that time 3 cars came and went thru the other drive thru lane. This indicates substantial issues in logistical management and customer service. My order was small and as result did not take an inordinate amount of time to arrive, but with viritually so few customers and so many ppl apparently working, there is absolutely no excuse for the outlandishly slow service. It's hard to fathom how this location remains...

The service was horrible! Waited 5 minutes for someone to take my order through the drive-thru and there was nobody in front of me. Then they didn't have the drink I wanted and the lady who took my order was snobby about it. So I changed my drink no big deal...then they didn't have the Funnel Cake Fries..again no big deal but she was nasty in telling me they didn't have those either. So we get to the window and she's just standing there staring at her screen (again nobody was waiting) so she continues to walk back and forth past the window and not once opened it and told me she would be right with me or anything. A good 5 minutes went by and nobody ever came to collect my money or to tell me they would be right with me. I pulled off with no food and went to the new location in Pennsauken where they had everything I asked for and gave me great service! I will NEVER go back to the Mt. Ephraim checkers again! Oh and it was my first visit...first...

The service I received at Checkers today was gracious and thoughtful. The server Monta took my order. I was unsure of what I wanted , Monta took his time to walk me through the menu items, and suggested I may want to top off my meal with a special world famous sundae prepared by him. I thought about it for a second and decided sure! Monta was so gracious and thoughtful. I trusted the process and he didn’t lie. The sundae was amazing. I’m new to the area and this was my first experience with your store and I will definitely be making this my Friday night special. Hats off to Monta your kindness and beautiful smile makes this world a better place....