Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Canby

It was 5 stars until... I order pizza every Tuesday and most Friday nights. I have experienced good service and good pizza for literally years now. That said, last Tuesday [11/15], I called to order the same as always, a large 5 meat stuffed pizza. I was told "we don't have the thing to make a stuffed pizza". I simply changed it to a large all meat but, when my fiancé went to pick up the pizza she wasn't having it, and they made her the 5 meat stuffed pizza. Today [11/22], I ordered a large 5 meat stuffed pizza and was told "I'm sorry, we don't have the thing to make a stuffed pizza". I decided to go to Oregon city and upon ordering I asked about the aforementioned "thing it takes" to make a stuffed pizza. I was told, as I expected, nothing special is needed. Only a top crust, some toppings and braided edges. Fat lies much? Zero fox given about...

I’ve always enjoyed the product from Papa Murphy's, but this particular location has left me disappointed more than once due to poor service and a lack of cleanliness. The staff here seems disengaged and uninterested in providing good customer service. Every time I visit, the prep lines are a mess, the soda and side item coolers are often nearly empty, and there are plenty of employees standing around doing nothing.

Today, when I went to pick up my online order, the staff seemed visibly annoyed that I had placed an order at all. It honestly felt like I was inconveniencing them. Given this experience, I’m left questioning why I should be expected to tip for this kind of service.

Unfortunately, I won't be returning to this location. I'll be seeking out other Papa Murphy’s stores that take pride in their service and...

Called and ordered ahead. Pizza was ready but made incorrectly. How do you forget the pepperoni on a pepperoni pizza? I asked (in person) for 2 cups of red sauce, the cashier took an entire minute to find it on the screen then didn't even give me the cups of red sauce. I had already forgotten because I was distracted by the fact that my pepperoni pizza had a lack of the single topping it's supposed to have. I was also asked if I wanted the "double shredded pepperoni" vs the regular and they still even only put 1 cup of shredded pepperoni instead of the 2 it was supposed to have. Regularly get pretty poor service from this place, it's usually understaffed but that was not the...