Well it's come to this. I remember as a little girl when this establishment opened. Yesterday my order was a big hot ham and cheese, moonshine burger combo with coke, size medium. ...quarter pound thick burger with just mustard, pickle and onion with a chocolate shake, no whip cream. First I not only had whip cream but it was running, hanging off side of cup. Since this seems to always happen when ordered this way and the result when I hand it back to be remade, they just whip it up into the shake, therefore giving me a more vanilla cream shake instead of chocolate!!! Yesterday I just scooped it into a napkin and handed the cream back to girl in window. Second, .. I get home with my son's meal and his ham and cheese was just cheese and burned bread....TWO THIN SMALL CIRCLES OF SHAVED HAM IN MIDDLE OF A HUGE BURNED BUN WITH CHEESE. Both burgers were dried as though they'd been in warming drawer for about an hour past time. And again all buns were burned BLACK! The medium size meal was small...I did not notice the coke size being small til my son pointed it out. I checked my receipt and was just charged for a small meal though. The "fries" OMG!! THEY WERE THE DREDGE OF CURLY FRY CRUMBLES AS WELL AS STRAIGHT FRY CRUMBLES. DRY AND HARD CRUMBLES!! Not edible at all and went straight to the trash can. I place every bit of this on the management and training of the whole establishment. Hardee's needs to step up or get on out of town. I'm ready to move Wendy's in to that prime spot. I read the other reviews and cannot believe anyone got fast drive thru service at this canton establishment in the last 2 TWENTY YEARS. Hardee's in canton is a joke about their slowness, even with their own employees. You've got no respect or loyalty in keeping their mouth shut from the teenagers who work there. New restaurant. Shameful...
Read moreI am a frequent visitor or was . I went thru one day last week ordered a cheeseburger kids meal , a chicken strip kids meal and a mushroom Swiss combo . When I got home not even 5 min. Later the burger I had gotten wasn't mushroom and Swiss it was a large cheese Burger. I didn't get a receipt and I know she rang up the right thing because she did read it back and the screen said so . So I called . They acted like I was lying so I said I Just left you can recall the order . Have her my name and she said I could come later . Which was fine I work fast food and I know mistakes happen . Then I went to get the correct sandwich today 6-22-17 . Hey said I have to give them my drivers license number just to get what they messed up on . Even though I was in the complaint book . They made me feel like I was stealing from them .i had no problem signing the receipt and giving them my phone number but I will not give my drivers license number or ss# to anyone . That's to personal . And very uncalled for . Like I said I go thru sometimes twice a day and the morning crew are Awsome but the night crew not only treat you like you are bothering them and the fries are always cold but now this . I AM DONE WITH THE RUDE SERVICE FROM...
Read moreNot really sure how to start, but I was craving a breakfast platter. This morning, after being sick all week, my son and I go to Hardees drive through around 11:23 am. Knowing that they serve breakfast until noon I didn't think this was going to be a problem. Pull up to the speaker and asked for a breakfast platter and was told sorry that they were out of biscuits and eggs. Which now I can understand if somebody's out of something, but the lady on the speaker then goes to tells me she can make me any biscuit that I want she just can't make a breakfast platter. Stupidity doesn't sit very well with me, how can you offer to make any kind of biscuit that I want but you're out of biscuits and eggs????? It just does not make sense to me.If you are out of those, how can you offer those???? So instead of ordering anything, I left with nothing.I went to another restaurant. I do not recommend Hardee's to...
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