The Pizza Grille - Carlisle — Restaurant in Carlisle

We adore this place and eat here most every week because...life. The owner cares about the food and some of it is locally made (cheesecake from a Carlisle baker, focaccia bread fresh from Philly). The menu is diverse so that we always feel like there is something enticing for each of us. Even eating there so often there is enough variety. If you like to eat "veg-forward" you will have options. If you want a local, grass-raised steak, they've got it. Nearly 30 different pizzas, from regular old pepperoni to gyro to spicy shrimp to arugula&prosciutto to five cheese. Or design your own with many interesting topping choices like carmelized onions or feta cheese. And all pizzas come full- or individual size so each diner can have her own. Several fun salads plus the standards. Hub's fave dinners are the butternut squash ravioli (and it is perfection) or the salmon. I could go on and on.

The staff is attentive and fun. They notice if you don't eat something and genuinely care if you didn't like it and they'll offer a replacement or take it off the bill immediately. (Only happened once to us and we've eaten there at least 50 times.) The staff have all been there a while (it doesn't turn over) so they know us and we know them--in the best possible way--like would happen at small neighborhood place. They treat each other, and us, like family. They offer a 20% military discount which is super generous and which we totally appreciate.

The space is not what I would call cozy. It's more industrial. We love that they have big garage doors they open when the weather is nice. Parking is plentiful. Access is easy. Kitchen is semi-open. Two TVs and a bit cozier in the smaller dining area.

It's BYOB but the liquor store is literally next door and they sell singles, six packs, and whatnot. Sometimes there is a promotion for $5 off your meal if you bought beer next door.

Go. You won't regret it. And I bet...

Why the one star??? I would give it a 0 star if I could. This is not because of the food or service. It is because of what happened to me yesterday around 6:00 p.m.

I went to pick up my food, and when I arrived, I let the cashier know I had different forms of payment. She did not handle the first payment tender correctly and actually added $5.00 to my bill instead of deducting it. Next, she was confused about how to handle my gift certificate. She called the manager over to help, of which he seemed indignant and had an attitude from the get-go. He entered the gift certificate and then told me my balance due as $9 and change and I mentioned that I should only owe less than $5.00. I also mentioned the first tender and showed the Visa info on my phone to him. At that time, he became beligerent and dropped the #F# bomb. He had an attitude while trying to fix everything. He was very condescending and belittling to not on the cashier but to me. It may not have been directed towards me, but it definitely was directed towards his employee. While trying to fix the $5 Visa mistake she made at first, he dropped the "F" bomb again!! I was absolutely horrified!!!

This manager needs to be immediately fired for the way he was swearing simply because his employee did not know how to handle the payment tenders. I could tell she was clearly upset by this whole experience!!

I will do whatever I can to have this manager pay for the way he treated me and treated his employee. I WILL NEVER EVER RETURN to this location!! In all my years, I have never witnessed nor been on the receiving end of...

A friend and I had decided to meet halfway between our homes and catch up. We hadn't seen each other since the quarantine began and just felt we needed to get out. We ended up at The Pizza Grille in Carlisle. First off, our server, Brett, was very attentive and friendly. The menu had something for everyone. The food was very good.... but what made this place "stand out" to me was Bret. My friend and I talked and talked and talked. Later, Bret came out to turn the light on apologizing for letting us in the dark since the sun had gone down. We hadn't even noticed! When we finally decided to leave, there was no one else in the restaurant except Bret, obviously waiting for us to leave. He never made us feel rushed or that we needed to get out. We apologized to him for making him stay and he said "no problem at all, I heard her say she hadn't seen you for awhile and I heard you say you needed to get out of the house so I just left you two go". I don't think I've ever had a server THAT attentive, that he KNEW what we needed. He didn't even know the gravity of our NEEDING to be there (her 1 yr anniversary of her husband's death and my husband fighting pancreatic cancer). Thank you Brett for a very nice, very therapeutic evening. I will tell everyone...