Miseno II Pizzeria & Italian — Restaurant in Carlisle

Ordering from here wasn’t the least bit pleasant. Being from NY I wasn’t familiar with the area, but Friday night is always busy in a college town so I picked up the order instead of waiting the 2 hours for delivery. When I called to place my order I wasn’t greeted only told “Miseno!” The short rude young lady took my order than rushed me off the phone without taking my name for the order or confirming she had written everything down correctly. Despite the unpleasant experience I was confident I would shortly be enjoying a good meal with my family. Arrival to the restaurant it wasn’t too busy maybe a half dozen tables were occupied with guests and literally 20 college age individuals on staff in the kitchen and front of house. I noticed quickly half of the staff were hanging out and talking with one another regardless of how busy this place was supposed to be. I approached the counter and was again met with an unpleasant voice which I could only assume was the young lady I spoke with on the phone. The phone was ringing a lot so again I brushed off the unpleasant feeling bc it appeared to be busy. I paid for my food and left. “Thank God that was over and done with”, I thought to myself. Only to find out once I arrived at my hotel that the order was missing some items. I called the restaurant to mend the mistake but I was simply told that everything was right according to the order. Whoops I guess I should have checked before leaving. But the issue was that I was rushed off the phone when ordering and my order was never correctly taken. The staff didn’t seem to feel empathetic to say the least and simply offered to make it if I was willing to come back and pay for the mistake. By this pint I was done with this restaurant for good and simply agreed that the service wasn’t worth my money or the 15 minute drive from my hotel. Food was decent but not worth my $30 for two entrees dripping with grease through the box. Most of it was thrown out. I will never visit this establishment again when...

We had them deliver to our hotel which was 8 minutes away. We were told that it would take 45 minutes to arrive and we reluctantly said "ok". We called exactly an hour later and someone else answered and asked "oh didn't they tell you, it's a Thursday, so it's busy and we are telling everybody an hour and a half..." What? "Nooooo..." That's what my tummy said. Anyhow, by time we got our pizza, although it wasn't hot, and was actually barely warm, I appreciated that it was fresh...in the sense, the dough, sauce, and cheese had a fresh not frozen previously for a month as some pizzas taste, feel to it, that we all enjoyed. The dough could have used some flavor, it had none really, but it did have a good bite. We asked for extra sauce and they delivered on that and the sauce itself was very tasty and made up for the dough, but the cheese, although a good portion, was undercooked to the point that we were chewing each bite for quite a while....

The slices were big and the large was true to size...if it was just cooked for 5 minutes more and the crust had a touch of salt or olive oil in it, anything to give it flavor, then this would easily be 4 stars.

If we are ever in the area again, we might order again, 2 hours before we are hungry, so we can...

After placing a very simple, two pizza order, I drove through town on my way home expecting that my pizzas were going to be ready As it had been 25 minutes later. My fiancé goes to pick up the order just to be told that there is no order like that that has been placed. I had to call in and remind them of the order and they acted as though it must just have gotten misplaced And that the only thing they could do is remake the order now that I’m sitting in their parking lot. This is extremely inconvenient for somebody who is only coming through town with a child who is hungry when we properly placed our order and it was forgotten on the pizzeria’s end. This would have not been an issue if I would have not been met with such disconcert on the phone when speaking to them about this matter, and then nothing was offered as a resolution other than the possibility of my order being remade now that I’m sitting here waiting for it. And only going to receive it 45 minutes after...