Placed an order for 1 sandwich at 11:46am, it is currently 1:15pm and still nothing. I called the store and was put on hold for several minutes, had to take another call so I hung up. Called again and was finally able to speak to someone, and he tells me it should be on the way but he has several other deliveries to make in my area. Why that's my concern I'm not sure... All I was offered was, "Uh sorry, it should be there soon." That was 15 over minutes ago and again, still no sandwich. Going on an hour and a half now. Will definitely NOT be ordering from this store again.
UPDATE - Now 1:35 and STILL NOTHING. Also in response to the owner's reply, which I am unable to reply to, I have already left feedback on the Jimmy John's website. Did that before...
Read more(Oct 12, 2018 Update) Well. 9 months since my original review and I thought I would try again. I mean, they must have improved in that time, right? Uh, NO. Still over an hour wait to get a single sandwich and I'm only max 10 minutes away. They've actually regressed!
Good bye, Lacy Lane JJ. I've been a long-time JJ fan but this Lacy Lane location, yikes. What happened to Freaky-Fast? I try to be realistic in my expectations, but waiting over an hour (with no updates that there is a back-up or delay), is unacceptable when your most prominent marketing claim is how quick delivery is.
Keep working. I will...
Read moreConstant delivery problem. I thought Jimmy Johns was freaky fast delivery. I don't think 45 mins is fast delivery. This has been going on for 6 months or so. Don't accept my order if you are not going to deliver on time. Refund my money if I get a soggy sandwich and diluted drink.
Update Aug 9 2022. Placed order at 12:05pm, its 12:32pm and the order is still not out for delivery. Pathetic. Freaky Fast Delivery!!!! is a joke. Spending close to $20 for a wrap, cookie and a drink. This is the last time I am...
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