Pochakaya — Restaurant in Carrollton

This restaurant has been open for a few months (2023).

One would think a new restaurant would try its best to surpass customers' satisfaction, but that is not the case here.

Keep your expectations very low because the staff does not care.

Disappointing experience.

Will not return and would not recommend this establishment to anyone.

Customers understand it's busy. That's a given. That is not an excuse. That is not an excuse for your staff take more than 5 minutes to seat you, more than 15 minutes to give you the menu, more than 30 minutes to give BOTTLED drinks to arrive, and more than 1 hour to give you your first ordered dish.

It would have been helpful to have the server notify the customers about the delay.

Servers were dismissive and cold. None of them greeted properly and introduced themselves.

They left empty dirty dishes on our table. Why? Were they not trained to do this? The table was small. All the dishes we had barely fit.

Food was all mediocre. Definitely overpriced, especially for the skewered grilled meats.

Thank goodness we were not hungry and hangry!

Please staff appropriately or hire competnent management and staff.

Despite all this, we still tipped generously because that's what we do.

Please save your time and money and go somewhere where you will be respected and given proper customer service and eat...

This restaurant has been open for a few months. One would think a new restaurant would try its best to surpass customers' satisfaction, but that is not the case here.

Keep your expectations very low because the staff does not care.

Disappointing experience. Will not return and would not recommend this establishment to anyone.

Customers understand it's busy. That's a given. That is not an excuse. That is not an excuse for your staff take more than 5 minutes to seat you, more than 15 minutes to give you the menu, more than 30 minutes to give BOTTLED drinks to arrive, and more than 1 hour to give you your first ordered dish.

It would have been helpful to have the server notify the customers about the delay.

Servers were dismissive and cold. None of them greeted properly and introduced themselves.

They left empty dirty dishes on our table. Why?? Were they not trained to do this? The table is small. All the dishes barely fit.

Food was all mediocre. Definitely overpriced, especially for the skewered grilled meats.

Thank goodness we were not hungry and hangry.

Please staff appropriately or hire competnent management and staff.

Despite all this, we still tipped generously.

Please save your time and money and go somewhere where you will be respected and given proper customer service and eat...

The food here is great. We had 12 dishes that was tasty. We started off with the Ube drink, it had some sort of rice at the bottom that was delicious. The honey butter wings plus cheese was our first dish, and the chicken was crispy and the cheese was just the right gooey. Next was the pork belly yakitori, the texture was tender. French fries was thick cut and crispy good. Then bulgogi was served with a good flavor. We all enjoyed it. Next came the Rose Tteokbokki. It had the right amount of spice. The next dish was fried pork garlic. it was served with three sauces. The pork was crispy and had whole garlic that we ate with the pork. The Odaeng Tang (fish cake soup) was soothing. The egg roll with spice sauce were cooked perfectly. All cooked and not a single burn spot. My favorites was probably the rice ball. It came in five (we ate two before we remembered to take a pic. The seafood pancake was also delicious. Last but not least, we had the scallop that finished the night.

Service was great. Josh was so nice. Every server was attentive and came over several times to ask if we needed anything.

The place was alive with a good atmosphere.

The bonus is they are open till 2am on weekends.

We will...