Popeyes Louisiana Kitchen — Restaurant in Carthage

Bad service on night shift, my husband and I were on our way back in from vacation and it was 9:48pm on a Sunday night. We pulled up to place our order at the speaker box and 4 minutes went by and not a word come threw it. I decided to call see if I could get someone to answer, I didn’t get an answer on the call but I did all the sudden on the speaker box. A young man answered, then we had to repeat our order to a young lady. Well after three minutes went by after we paid for the food a girl had asked me if I wanted strawberry biscuits with crème on the inside I looked at my husband confused he informed me they didn’t have any biscuits and that was suppose to be a substitute. Asked if I’d like to wait 6 minutes for biscuits I said no. I ordered mash potatoes and 4 biscuits. I like to dip my dough in my taters lol, so with that being said strawberry crème filled biscuits didn’t sound like it’d be to good eaten that way. Come to find out after a total of 15 min of waiting they came outside to inform me no taters they threw them away and asked me if I’d like blackened chicken or popcorn shrimp I insisted for the fourth time I’d just like a refund . After another 5 minutes went by and telling two different ladies( one in a green top) we was still waiting for a refund we finally got it. O and my husband didn’t even get his drink with his order until just right before we left mind you we got there at 9:48 and...

After ordering was told to pull up beside another car the guy came out with food he said did you have 12 piece I said yes another worker yelled out window it goes to that other car so he took it to other car well in about 5 min or so the guy comes out because the guy in other car had called and said y'all gave me the wrong food so then they tried to give me the bag from the other car I told them I didn't want food that came from someone else car because they had to have opened it to see it wasn't their food so in fear of the way they acted I told them to just give me my money back because I didn't want that food that came out of that car them they bring me the amount that he paid not what I paid I said this is wrong then the manager said to a worker this woman gonna make me go off tonight then finally gave me the right money back oh and they told me while ordering it would be 3 hour wait to cook...

I live in Philadelphia Ms and I love Popeyes. But every single time I go to the one in Philadelphia they always give me mild tenders when I ordered spicy. The mild has a taste I really don't like. They try to say it's spicy but I can taste the difference and when I tell them they then say oh we're out of spicy. So decided to drive the extra mile to Carthage Popeye's. OMG!! I Will be making the extra drive from now on. The people there are friendly and customer service outstanding. The food is awesome and the best I've had our of all the Popeye's I've eaten at. And I've eaten ALOT of Popeye's. Popeye's is my passion lol. Carthage Popeye's is by...