Oh my God ! Are we on plant earth????? I am staying here at the Holiday inn 721 granite Dr. Away from Home while Working . I have Ordered a Steak Caesar salad almost Every night from bartender / server ( only one person working on front side of restaurant) I Travel for Work and Company I work for Pays for My room Accommodations . I have Tried several Times to call when I Pull up to Hotel from my cell to be Connected to Cole Creek Bar and Grill located in Hotel First Floor Lobby . Front desk is great ! They connect me to restaurant but no answer ( SEVERAL TRIES SEVERAL DAYS ) not the End of the World ! So I started calling from my room hitting Room Service button & letting waitress / bartender ( Very Sweet woman ) know I would be paying with personal card and not have room Billed and that worked Perfect/ and Food was Great ! On …. 11/16/2023 …. Different Women answered when hitting Room Service button , I let her know that I would be coming down to Pay for salad ( Grilled chicken Caesar , not using room service She replies “ we Don’t do Room service anyway Anymore ! I was Thinking “ Ok I be been ordering this Way and Haven’t been Told this. ( MIND you there’s A BUTTON on THE PHONE AS WELL ) . Hours of restaurant Say close at 10 pm ( previous Employee said Bar closed at 10 pm food need to be Ordered before 9pm. I placed order right before 9 pm and came downstairs before 10 pm . When I went to pick up order … her response was that my Chicken salad would not be Left out Forever in Aggressive Voice and and Thrown away .… & If I was gonna be angry … I Answered that I’m not Angry ( disappointed yeah ) you Seem Angry I replied . and the word Forever is definitely being used Incorrectly .
My Experiences had been Great , I suggest you Go on the right Day … Could be Great or could never want to go Again . !! I leave this on holiday inn reviews as well , since there are no restaurant MGR responses for Good...
Read moreOrdered a drink at Cole Creek Bar. The bartender, woman with black hair and a sqeeky voice, charged me two different amounts for two (same) drinks over several days. Both times skimming my change! She stated that this is the way they do it here. Offer to go to her purse for my trouble and get my change after I inquired. I said "skimming" because that is what this bar does. If the bartender wants to keep the change she has skimmed then she has tipped herself and a larger tip is not expected. Stop skimming change "Cole Creek Bar & Grill....
Read moreExcellent food drinks and wait staff. Very fast service. Bartender was super friendly. Prices are very reasonable. I will eat here again in definitely recommend you...
Read more