Just went for some ice cream. Place was busy which is fine. But the young lady behind the window seemed very stressed. Ordered a Georgia cup but added peanut butter. When we got the Georgia cup, there were no sprinkles in it. That is what a Georgia cup is. Had to take it back to the window where I got the same stressed employee who said she didn't know I wanted sprinkles, just the peanut butter. In that case I would've ordered just a peanut butter sundae. She was so stressed out that she didn't seem like she knew what to offer. So when she asked if a cup of sprinkles, so we could add them ourselves was ok, I said yes. Customer service here is horrible!!! Especially getting that feeling from the employees! Really don't ever want to come back!
A Georgia cup is layers of ice cream and sprinkles. No other item is usually in one. I asked to have peanut butter added to the Georgia cup. I will not return or recommend this place if the employees are that stressed out it is visible and not smiling...
Read moreGood was fine but the service was shockingly slow for the amount of customers and what was ordered. I literally ordered three fryer items so it would be quick and easy and it took 47 minutes from the time I ordered until I got it. No one on staff attempted to update me or the other three customers waiting over a half hour on the status of our orders until we asked. It would be understandable if they were getting crushed but it was just a nice steady pace of customers, nothing even remotely busy. Seemed like they had 4 people making ice cream orders and one person making grill orders, not doing multiple orders at once. Not trying to give them a bad review but the wait plus the staff basics ignoring those of us waiting was pretty bad. I would try again because the food was pretty good, hopefully they do better next time and I can...
Read moreI was pleasantly surprised but the coal dock drive in. If your are just passing though, like we were, you might drive right by coal dock and never know it was there; being tucked away before a bridge over the river. However after stopping there out of pure necessity of three kids needing dinner, we were very suprised by the variety of the menu including vegetarian items which essentially never happens in more remote areas.
The quality of food and portion sizes for the price were hands down incredible value. There’s nothing fancy here - it’s just quality feel good food and that’s exactly the type of place you need after a long day of traveling.
Highly recommend that if you are ever just nearby to check...
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