Pilgrim Diner Restaurant — Restaurant in Cedar Grove

There are endless amount of options to pick from their menu. The food was good and I wish I could leave my review off here… but i was disappointed with the some of the staff. The staffs cleanliness and professionalism is questionable. I sat near the bar top so I saw when the waiters would make drinks and dessert. I saw one using their bare hands to pick up a scoop of ice cream that fell on the countertop and place it into the dish they were serving the customer (the waiter did not wash their hands!!!). Mind you someone before was cleaning the bathroom and they carried the garbage bag full of diapers and feminine hygiene products over the bars surface top where the drinks and desserts are made. I refused to order any kind of drink or dessert because of that. Also… my particular waiter was unwelcoming and a bit judgmental also. They had a remark for whatever my table wanted to order. Them and another waiter where complaining about their work around all the customers. From what I’m understanding is that there are new owners at this diner. I’m not sure if the staff is new as well or if they worked at this diner prior. They need to work on their customer service and cleanliness!! With that said, I hope you don’t order anything with ice cream here - first the waiter will complain then they’ll manhandle your ice cream which remember might have a faint taste of...

Third time will be the end.

I understand when you’re just opening a restaurant their is bound to be a few issues but you’ve been open long enough at this point to have worked them out.

My first experience here had a variety of unsatisfactory occurrences. Wait staff took forever to come to table, was never on the floor to check on order or offer refills, food came out cold for half our party or half of items on dish, and food was also prepared wrong not to mention you served me fries with no salt.

Honestly, who serves fries without salt. I get half your clientele may be of a certain age but no one under the age of 50 wants cold, unsalted fries. Once they come out of oil if they’re not salted right away the salt won’t stick to them.

On my second visit the wait staff has seemed to improve but the food preparation and expedition is still wrong. If the eggs are hot, the bacon is cold, and if the bacon is hot the eggs are cold. Learn how to time every element of each persons or party’s order so all food is hot and prepared to order. When I order 2 scrambled eggs with cheese and onion, I don’t won’t 2 slices of cold unmelted cheese thrown on top of my eggs. I want to ingredients and flavors to be combined and compliment each other. Make sure there is onion before you serve it to me. Cold bacon is never acceptable.

The next time I...

I really did not enjoy my experience at the Pilgrim Diner. I went here with my friend and the waitress was really cold and rude. We ordered a spinach pie to start and I ordered a chopped steak while my friend ordered a burger. We also ordered a few drinks so our bill was around 50 dollars.

The food is not that good. The spinach pie was really good and I think one of the best things on the menu, however the rest of their food is not so great. The soup has a metal taste to it while the chopped steak and my friend's burger taste bland. If you are to eat there, just go for their spinach pie and ignore the rest.

The waitress was cold and rude. She forgot our silverware and when we requested it, she was grumbling and tosses the silverware on the table and walked away. When I finished my glass of water, I requested a refill. She replied "You get what you get" and walked away. Lastly when we asked to split the bill, the waitress yelled and lectured us that it is wrong for us to ask the bill to be split. I had enough and took the bill and pay it in full. This is the first time I have been denied of water and being lectured at in a restaurant. I never done this before, but I...