While I didn’t actually dine in, the restaurant itself was pleasant. I was greeted and was able to pick up all of my food and drinks quickly. In the future we will be trying dine in.
The online ordering experience was quick and easy to understand; after you pick your item, depending on what it is, you can choose anything from the kind of proteins you want, extra veggies or sauce, the spice level (on a scale of 0 to 10) and make comments on something specific you need; from what I can tell, the vast majority of the menu can be ordered as gluten free or vegan, which is wonderful for those of us with dietary needs. My only gripe is when I tried checking out, I qualified for a free item; it wasn’t exactly clear on how I was supposed to choose it, so perhaps that could be something to address in the future? Other than that, I think the website is fantastic.
We ordered the Fresh Rolls, Gyoza, Chicken Lo Mien (spice level 1), Orange Chicken (spice level 1), the Massaman Curry (spice level 5), Mango Iced Boba, Strawberry Iced Boba and for the free item, we got Crab Chips (which remind of pork rinds).
All of the food was hot and drinks were cold even after my 20 minute drive home and everything exceeded our expectations. Everything was delicious and if I were to have one complaint, it would be that I wish that on the spice scale that it gave an example or a face on how hot it would be; my family are not into spicy foods but I am and on my next trip I will be jumping to a 10 on my personal dishes.
Overall, this is a wonderful restaurant that I hope stays around for the long haul. Not only is there a friendly staff in a great location with something unique to offer (an awesome Thai restaurant in rural Michigan!? Yes!) but they are conscientious of dietary needs of others and it makes this a great place for vegetarians, vegans and gluten free people to enjoy with worries. I plan on frequenting this place more often in the future now that I’ve discovered it; I encourage you to...
Read moreWhere do I start... I ordered food for 6 . Came to almost 120 bucks. The hot n sour soup was watered down so bad I thought I was sipping mud water with raw vegetables. 6.25 plus tax for one cup of this watered down soup. Very bad soup. I got orange chicken for almost 29 bucks which was 2 orders but it wasn't nothing but some deep fried chkn nuggets with sweet n sour sauce with pineapple but no broccoli and I see in their menu broccoli so I got ripped off on those. I also ordered 15 ragoons n as they show in their images some sweet n sour sauce but the female Jade who was handling my purchase said that they only do some mint dip. That was bizarre because they literally advertised sweet n sour sauce. The vegetable lomein was made with spaghetti noodles. Was not real lomein. Noodles in lomein should be soft n saturated but not drowning in watered down soy as my family received. N pepper steak was requested n Jade assured some dish that was relative the same but it was a small portion just five slivers of beef sitting on cabbage n chives. It was nothing like what I asked for. No green pepper or onion . She also gave me less then a teaspoon of chilli on the side even though I had ordered 6 different dishes. The shrimp fried rice I never tried. the vegetable fried rice I did but it wasn't fried. It was just really disappointing. I think the cook is trying but those spaghetti noodles are not fooling your customers and that should quit. It's a little insulting to trick customers into made up dishes with random pastas. If any one eats here good luck. The pictures look good but compared to what i got I missed out on 8 dollars in broccoli and the lomein was crazy so I lost about 22 bucks and I tipped but I guess tipping doesn't mean quality garunteement. I kept my receipt n feel like I'd like to have a talk because I see good reviews n feel baffled by my experience as other reviews share the...
Read moreThai Jasmine Restaurant needs ALOT of improvement. I wish I had read through the reviews to know that they are using the star rating from Main Street (previous restaurant) to boost their ratings. It also would have prevented me from even trying this restaurant. 2 out of 3 dishes were poor in quality and execution. Staff needs training in customer service as the female employee was unfriendly/rushed when we attempted to interact with questions about the dishes. We ordered 3 dishes. Only 1 dish, the Massaman Curry with chicken, was flavorful and worth the money charged. The other two dishes were disappointing. Dish 2: Mango fried-rice with chicken and added shrimp (6- overcooked/unseasoned shrimp for an additional cost of $3.50), was completely mush (see photos) and surprisingly flavorless for a such a common and popular Thai dish. It was definitely not worth $17.35! Dish 3: Yaki Soba noodles with beef (up-charged $1) was dry and also lacked dimensions of flavor you expect from Thai food and the beef lacked seasoning and was pale in color (you eat with your eyes). We actually made additional sauce to add to the noodles to make it palatable. I feel sad for the gentleman that assisted us at pick up as he seemed genuinely interested in how his customers were attended but the female employee was disagreeable to put it nicely. I gave 3 stars because the curry dish was very good but the restaurant cannot be given a higher rating until they can deliver all of their food at a quality equal to the prices they are charging. Notes to the chef: please add some more flavor to the Yaki Soba and Mango Fried-rice dishes and it is paramount that you don't start with overcooked rice when making your fried-rice dishes. I am giving you lots of praise for the Massaman Curry. It was well prepared, had multi-dimensional flavors, and your spice level...
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