La Cantina Bar & Restaurant — Restaurant in Central Falls

I have been here twice. The first visit was great: food was amazing, the staff were very friendly and provided great service. When I went back yesterday the food was not as good (carne asada was dry and very little flavor), and they tried to charge us an extra $30 for items we did not order. They also added a 15% “service charge” to the bill. Maybe this automatic gratuity is a new thing, fine, but I’ve never seen that applied for a party of 2 in any other restaurant. I always tip 20% or more. That wasn’t the problem. Trying to overcharge us because I don’t speak Spanish, or at least not much, and they knew I’d be paying, is not okay. Luckily my friend is Colombian and she caught this before I paid. When the waitress was informed of the mistake, she didn’t even apologize or appear sorry. In fact she seemed more slightly annoyed that she had to fix it. This was disappointing, and it really offended my friend. $30 was nearly an additional 50% more than we spent on dinner and drinks… before the additional 15%...

I recently visited this restaurant and was thoroughly disappointed. The service was abysmal—I sat at the bar for 15 minutes before any bartender acknowledged me. And order some spicy chicken wings. When I finally received my spicy chicken wings, they arrived without napkins, and the bartender remained inattentive throughout.

If you’re seeking genuine Colombian flavors and exceptional service, I recommend exploring other establishments that truly capture the essence of Colombian hospitality...

I have been here two times before The first time was a great experience. I ordered a pataconazo and it was right on the spot. Visited for a second time ordered the same thing, the taste not as good and my third time it was awful no flavor whatsoever. No meat no sauce it was like two fried plantains with a sloppy flavorless peace of steak on. Not a good experience. Won’t go back for more...