Domino's Pizza — Restaurant in Cerritos

This location hasn't picked up 7 phone calls, it's been over an hour since I've ordered, management is in critical condition if they cant update hours of operations. Using the dominoes website this location was the default for my delivery order.

Its the morning now, I called this location and asked for the manager and Ivan said he was the manager. This threw me off since the website says Erika is the manager. Anyways I explain my situation and I'm told there is nothing he can do. Continues to tell me I have to file a complaint through corporate.

I tried to have my order filled today, I still want pizza. Ivan made it clear he didn't want to investigate this matter even though I have the order number. He admitted that Erika is the "General Manager". Im really upset that they couldn't fill my order today and I have more time wasted trying to get my money back through corporate.

I just want some pizza!

I looked into getting a refund on the corporate account but information there kept referring back to calling the original store. Called the original store, Ivan answered clueless as ever. I explained the info on the corporate website and asked when Erika would be in. He said tomorrow and went to find out what time, then a woman answered who was much more informative and was able to complete my order and assured that I would be receiving a refund in a few days and to check up with my bank. On top of that she found a discount which lowered my bill by 20%. Yet the total without a tip ended up being almost 4 dollars more than the online order.

I didn't catch your name lady but thank you for your help. Ivan can definitely learn something about phone etiquette and customer service from you.

Just received my pizza and I'm very happy with the order. Took 12 hours, I have to do some foot work to get my first payment back, but there was an added discount and the pizza is delicious.

My struggles happened because the app said the delivery closes within 5 minutes but if I completed my order before closing I would still get it. My advice for others is to call the location first and make sure they are open. The dominoes website and Google says closing is at 1 am but they...

Ordered a pizza and got it delivered to the house. I had company over, and I didn’t hear the door. I eventually heard the knocking, and I open the door. I opened the door, and was greeted with a older man angrily telling me in Spanish that he had been waiting for a long time, and asked if I still wanted my pizza. He then proceed to say in English “So do you want your pizza or not? Because it’s like you don’t want it.” I had another bad experience with the exact same individual. I was waiting for my pizza at the location, and the same man approached me. I was not blocking the hallway, the man could have gone by, but instead he chose to STARE ME DOWN, until I moved up all the way against the wall so that he could walk by. NO “excuse me”. Just a dirty look. I have also been ignored on multiple occasions at the location, and have stood at the cashier for almost 10 minutes before I’m served. There has also been yelling in the back on multiple, the older employers often telling younger employees to hurry up, and that they need to “try harder”. However, the older hispanic man I have had various bad experiences with bothers me the most. He had no right to speak to me that way on the premises of my own home. I don’t understand how no one else had had complaints about him. He needs to check...

Domino, mofo!

The Grand Opening of this Domino's location had a $5.99/2-topping large pizza deal, which I had to redeem.

Ordering was a breeze, as I requested pepperoni & sausage, with garlic/parm sauce on thin crust.

Once inside to pick-up my pie, the A/C was on blast, which was a lifesaver. It's been hot & humid. I'm as greasy as the bottom of the pizza ovens ;p

The interior looked clean & everything seemed to run smoothly & efficiently. I had my pizza in my possession and ready to jet home, when to my dismay, I found out Domino's charges for parmesan & chili flakes. Que? Oh well, I guess it was inevitable. Regardless, my thin crust did not disappoint. A nice crispity crunch with a good amount of sausage & pepperoni, underneath having that very flavorful garlic/parmesan sauce.

Parking is shared with It's a Grind & an Urgent Care, in the CVS/Ralph's shopping center.

I don't eat take out pizza very often, but Domino's Pizza is one my fav's. The Grand Opening of this locations is another convenient option to pick up some hot & tempting pizzas when...