I had a very uncomfortable experience on my 25th birthday at this bar. I am recently new to town, and I just wanted to dance and have a couple of drinks. When I got here at first glance, it seemed like a cool bar until I had a very uncomfortable and unsettling experience.
I had one drink that I purchased from a bartender at the bar with no issue. I proceeded to go dance and sip on my rum and coke between dances. After dancing a couple of times, there were 2 large security guards standing by my table, just glaring at me. This made me feel already uncomfortable as I am a single female in a new town. I then took a sip of my drink, and they came up to me and menacingly questioned me what I was drinking. Of course I answered as I didn't want confrontation and was nervous. They ripped the drink out of my hand and forced me(they did not touch me) to follow them outside. At this point I was overcome with anxiety and fear of what they may try to do to me as I still had no idea and no answer of what this extremely uncomfortable situation was. To top it off I was storming badly outside where they had made me go. They questioned me of how I got my drink, I answered, they told me I was lying and that there's no way and that I had had someone buy it. At this point they then finally tell me that I was underage and that wouldn't happen. I very confusingly showed my ID, since it was my 25th birthday, and they said I had the wrong wristband on. This wristband was given to me after I PAYED a cover and SHOWED my ID to the woman at the front entrance. So I had been given the wrong wristband. They then with no apology told me to calm down, because very upset and scared obviously, and told I go back in. I had to go cry for an awhile and calm down after being harassed by the under informed, overly aggressive security. When I went to ask the bartender if I could get my 14$ drink replaced that security threw out while they falsely accused me of being underage.
The bartender said it wasn't her problem and that to take it up with the person that threw it put, which makes no sense. Security was nowhere to be found now, ironically. So I spoke to the woman up front, who just said it was their policy and had no response or help to fix the problem at hand. So now, at being here for an hour, I have spent at least 22$ to be harassed, frightened, and falsely accused of being underage on my 25th birthday and they didn't replace my drink or apologize for any of it.
This was a situation that was handled very poorly, and a case of something that could have been completely avoided. If security had just asked for my ID and told me that I was given the wrong wristband. I would not have had an awful experience at your bar on my 25th birthday.
Not only was this extremely uncomfortable for a single female to be almost accosted by 2 large males and taken outside where nobody was, it was boarderline if not completely done illegally. Management obviously doesn't train well or even have any standard operating procedures in place for these situations. I will not come back to this establishment and am considering doing something about i was treated so unfairly and aggressively by your staff to make sure this will to another person...
Read moreI’ve seen a few concerts here over the years, most recently last night for Scotty McCreery. The show sold out a couple days before the show. I love having a country bar in town where I can slap on my Stetson and listen to live country music. We’ve seen Jon Pardi, Mark Chestnut/Tracy Byrd, and others. That being said, something changed over the last couple years and they pack way too many people in the bar for shows. My wife and I lasted for about 3 songs last night before we called it quits. They used to have tables/chairs just behind the dance floor on the ground level where you could sit and watch shows. This also helped to reduce the wall-to-wall shoulder-to-shoulder “pit” feel of a show. They now have removed the tables and chairs and just pack people in as tight as possible like a mosh pit. I have to wonder if they’re paying off the fire marshal to get this many people in the building. I get it- make as much $ as possible. Can’t blame them I suppose. It was 30 degrees out last night, but I was simply standing in the same place for 2 hours, not moving, and sweating in a long sleeve Ariat shirt/jeans. Having said all this, consider the source. I’m 50 years old, and while I fondly remember my clubbing days where I might not have minded this scenario, my wife and I were joking that we make too much $ to endure being pushed around a hot bar while people push through the crowd to go to the bathrooms, get a beer, etc. We’ll go to Vegas to see those country acts in a small setting. Am I old and crotchety now? Maybe, but I still see lots of live music. I read recent bad reviews and chuckled to myself that the sources must have been crabby or people who just love to complain for no reason….Well, after last night, I think they’re right. I guess the key is to see someone that hasn’t “made it” yet and doesn’t draw a sell out. If we come back back I’ll buy tickets the day before to confirm it’s...
Read moredue to certain events that circulated last night, I felt the need to reach out. As soon as we got there we went to the bathroom, then i stopped by the bar to order a Long Island Iced Tea. My other friends needed to use the restroom, and we all wanted a picture together in the mirror. One of my friends picked up my drink jokingly for a prop in the picture; her lips never touch the drink. (we have proof) This girl cannot even drink due to a condition she has. I am the mentor of our friend group, i’m 21 but i wouldn’t influence them to drink in a public place like that. We proceeded to walk out the ladies room, There were three LARGE men waiting for us at the exit.. but we did not know who they were for. But then he proceeded to point at me and my friend and says “YOU and YOU, WITH ME” literally yelling at us, he takes my long island iced tea and CHUCKS it into the trash. then he continues to walk us out; rushing to the exit. When we get to the door he rips my bracelet with unnecessary force. My wrist literally hurts. Then proceeds to do the same to my friend who is african american, and she felt targeted all night. Then proceeds to tell us to leave and is talking about it with other workers while we were right there. that is extremely inappropriate and unprofessional. The guard was rude and didn’t even take a second to listen to anything i had to say. Had we actually done something wrong, then I wouldn’t be complaining and would take that accountability. It’s just the fact that all he said to me when I respectfully questioned what was going on “ we have under covers” not to mention the actual underage drinking problem y’all have. I understand they have a job to do, but maybe not be so rough with young girls. I usually love Joes but i probably won’t be...
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