Customer service left a lot to be desired. There were a lot of problems as well: they were out of at least one of the menu items, the prices were inflated greatly beyond the amount of food we were given. A trainee was on duty, so I understand some of their issues. But the manager who was working with us seemed stressed or not on top of her game. Our meal - a few subs, chips, and some sides - was a standard long dine-in wait. I stress the long. Food portions were small, but the taste was quite delightful I do wonder what was happening behind the scenes that led to this disappointint experience. The presentation of the deli was pretty low quality as well. A window displaying 2-liter bottles for sale actually was a different store. The attached pub was fairly neat, but the overall experience was poor for the deli. tl;dr Okay. Very good food, tavern aesthetic next door. Rest was poor, but maybe it was outside of...
Read moreI moved to Charlottesville by way or Charlotte NC(which is deeper south), NY and other places. I, for the first time realized that I actually do get treated differently as a black male. I have never been one to play the race card for anything. But this requires attention. I entered this pub/bar fallowing a male, of non-color, who was offered a full six pack of beer to go! After he and the bartender went back and forward about price for a full minute. He decided not to purchase because of pricing. I step up and politely ask what options where available as it relates to beer and wines and was immediately shutdown. In short I was quickly asked to leave. She said, “ I’ve been closed for 30 minutes “ and was brashly told to go down the street....
Read moreThis is a review of Wednesday night karaoke which, as a scene, is amazing with great energy from the college kids. However the KJs leave much to be desired. First the music is disrespected as they use a setting that cuts songs off abruptly leaving singers to twist in the wind. Second, the singers are disrespected by a very poor mix, that is unless the KJ is singing, in which case suddenly the sound is amazing. Underneath it all is a weird vibe where the KJ tries to be the star of the show and seems to want to compete with the singers they are there to serve. A change at the KJ position would make a...
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