First and foremost, I was delighted to find a place that had so many gluten free items. I had not had fried calamari for years and this was absolutely delicious. Despite a long time (out the door) all the staff was kind and patient. I must highlight Jack's behavior when it came down to us having an outdoor table. We had ordered, had our numbers and spotted a free table. A man came in stating that his friends were inside ordering and that he was going to take that table. I then stated that we already had ordered and had our number and technically this is how this was working. Jack was there and affirmed that this was the case and the man left. I needed to be outside because of my puppy, who by the way was truly welcome by everyone and was grateful to be given that table. Later on, when I realized that my dish did not have enough arugala, I asked Jack if I needed to get back in line to order a salad and he then stated that after ordering, no one ever had to get back in line and that someone at the counter could take my order if I went directly. He then said "better, if you give me your card, I will bring that salad". Now mind you, the line was still out the door and I was grateful to not have to get back on that line. Later on, I asked if the other man had found a table and Jack shared with my friend and I was that he was upset and had expressed his discontent. I was ready to go talk to this man because I did not think that it was fair for anyone to be treated that way. Now if you read this long winded review, please treat people (servers) with kindness and respect, it goes a long way. We had a very good chat and at the end Jack asked if we wanted desert and offered what I now consider the best ice cream sandwich that I ever had in my life. Both my friend and I, were amazed as we were eating it (gluten free of course). What Jack did not know is that I am currently dealing with stage 4 metastatic breast cancer (deemed incurable) and that I came here at the cape in between treatments. I am trying to gain weight because the treatments have made me very sick and I took a week off to rest and eat as much as I want (sorry for the folks who are trying to lose weight). His kindness touched my heart very deeply and for that Jack I thank you! If you are still reading this long review, please take not as a patron that you never know who is in front of you and the man who was angry because of the table given to us (to his behavior not anyone else's) did not know what he was doing and how his angry behavior could affect another human being. Everyone deserves to be treated with respect and kindness and I put my vote in for all the servers and for Jack to be treated that way. They were already working very hard, with a long line of people yet remaining calm and helpful. Thank you Jack and the staff of Mac's Chatham Fish and Lobster for making my experience absolutely wonderful.