Subway — Restaurant in Chattanooga

I've reached my limit

For the upteenth time I've tried to place an order and the app gave me an error. This time however it was at the end.

Invalid location id. Try again later.

That's it. I go check, and my card has been charged. I mean it took me like 20 seconds and the charge was there. I check the app, ni order history. I look at my card charge again and get the store number. I call the store, there's no order for my name. I ask about a refund, they can't help me if they can't see the order. I ask to speak to the manager, they are the manager. I asked who do I contact, they say check the app. I did, it says call the store. I ask who else can I contact, they don't know. I ask for the regional manager number multiple times, they refused to give it. They hung up on me.

I will not be ordering from them any more. I will not go to the stores anymore. I will be reporting the fraudulent charge. I feel like the errors are intentional. I will be reporting to the bbb. Also, in here. I tried every 800 something number I can. I've tried going through the app and the website to no avail. I did leave a brief summary with the horrible AI imitation.

Fed up! Thank you for reading. I recommend you no longer eat at subway, considering the crap I was just fed there's no telling what's actually going...

If I could give them less stars I would. I came in 10/10/21 Sunday around 1:30. The guy was very rude and rushed me on placing my order with his wife and kids hanging out in the lobby. I had to excuse my 6 yr old outside while I politely explained to him how rude he was being. He wouldn't allow me to speak, I wasn't loud or rude. But I calmly let him know that the way he rushed me was very rude. Also that if he was closing he should've mentioned that politely when I walked in the door. I reminded him "that without customers you would have NO business, remember that." I will NOT support businesses that are rude to the people that are keeping them in business. I would suggest you do the same. I'll MAKE SURE EVERYONE KNOWS NOT TO SUPPORT THIS LOCATION....

VERY BAD SERVICE THE GUY WORKING TODAY AT 12:53PM HAD A VERY BAD MOOD AND CALL ME IN BAD WAY LIKE HEYYYYY...AND I WAS ASKING FOR THE TOPPING FOR ONE OF MY ORDERS AND HE WAS ANGRY AND SAID HEYYYY BECAUSE I DON'T PAY ATTENTION FOR MY SECOND ORDER SO I DONT THINK THIS KIND OF TREATMENT IS NOT FEAR FOR CUSTOMER, BESIDES THE LADY WORKING WITH HIM WAS WHO TOOK CARE ABOUT MY ORDERS NOT HIM, HE DECIDED TO TAKE CARE ABOUT MY SECOND ORDER AND I REALIZED WHEN CALL ME HEYYYYY WITH ACTITUD SO I HOPE SUBWAY COMPANY DO SOMETHING WIHT THIS KIND OF EMPLOYEES BEFORE FIRE THEM I TRUST IN SECOND CHANCES I HOPE MANAGER TAKE ATTENTION ABOUT THIS, THAN YOU.....AND IF HE IS THE MANAGER I RECOMMEND TO HR OFFICE DO SOMETHING....THANK YOU TODAY IS MONDAY...