Subway — Restaurant in Chesterfield Township

This store is a joke and the women that talked to me was very rude and very disrespectful, so ordered on subway app they took money out of account and then this employee says they don’t have my order and that I would have too wait 7 to 10 days for refund , meanwhile I look subway up on line and it says if this happens the store you order from will re fund you but employee says no it’s not her problem good luck and then she didn’t hang up and I listen to this rude employee laughing saying screw that customer and left phone on good 10 mins and recorded , this employees customer service is the worst and the mouth on this employee should be fired. With a hard economy and subway employee tells you 7 to 10 days you might get it back that’s bs . Terrible place and employee need to get a job with dealing with people, so thanks for ripping me off and not being able too feed my kids and for 7 too 10 day wait to get money back . 621 pm Friday 4 /25 /25 this order was placed so hopefully the owner or owners see and do...

I’m a regular customer, normally I don’t have problems here which is why I come here instead of the one on 23, but today I received really rude service. I’m a server at a restaurant, I know how these things work. I was charged DOUBLE the amount by mistake by a new girl. I understand training is hard sometimes but when I went back up to here to fix the problem she gave me attitude and told me “well I’m new I don’t do these things”. I than had to sit and wait 10 mins for them to have time to address their problem. While sitting and waiting I listened to the ladies complain about me over their counter to the back room.

Again I’m in good service myself I know how this works, but the attitude and having the nerve to talk about me while I’m sitting 10 feet away was super...

I order from here regularly. Today at 11am 2 people on shift. NOT the girl with the colored blue/green hair but the other girl had the biggest attitude. My sandwich was missing half of what was on it. She had the biggest attitude (bigger woman brown/dirty blonde hair glasses). Just completely rude. Keep your personal issues outside the workplace and please train all employees on attitude because this is NOT the first time I have been treated like this. I spent my whole lunch break going there and coming back. I just wanted my stuff remade but got slapped with attitude I even brought the sandwich for her to see its not my fault it was made wrong. Make it right and go about the day. Quit the job if you hate dealing with the public...