Not a good experience at all and this isn’t based off one visit! Not great visits in the past( dine in or take out) but gave them another try tonight.
Called it in 30 minutes in advance as i work out of town. Get there and my food isn’t ready for another 30 minutes. Asked for chips and salsa as my food wasn’t ready for a good period of time, waitress had a very bad attitude and said let me ask( ask if you can give someone chips and salsa?). This is unheard of from real Mexican restaurants. Only gives tortillas for one plate. Any restaurant you go to and you order a combo plate, comes with tortillas so this is absolutely ridiculous. Not to mention we paid over $50 for 2 combination plates?! That’s crazy! Then i said extra cheese and no lettuce on my beef taco due to allergies and no extra cheese and they put lettuce. So couldn’t even eat the food that was over priced! This service at this restaurant is absolutely unacceptable. I guess if you’re not a regular from here you don’t get the right service! Shouldn’t even be a running business! Mario you need to really have a talk with your waitresses as this is not my first or second experience of being treated like this as a customer. You guys are an absolute joke as you food isn’t even good quality Mexican food and only reason we do give you business is out of convenience! Hope you take the time as a business owner to really take this feedback and change how you treat your customers that are NOT born and raised here...
Read moreWe went there after a funeral service, there was a group of about 10 people and so but 2 people came from out of town. First thing the waitress told us was it had to be cash only, they were having problems with their machines. So we all started trying to figure out how much cash we had. This was just about noon, there was no one else in the place especially no one working on the system that i could see. I would think that would have been a priority, but then again I'm very tech savvy and i know system failure is going to cost the owner and proved that as we each ordered very conservatively, careful not to go over the cash we had on hand. The food was pretty good, not as good as it used to be and the portions were smaller. The place was very clean, they bathrooms were very large and fully stocked. I like the bathrooms were clean that says a lot about an establishment. If they don't bother cleaning the area there customers can see, i hate to think what the kitchen must look like. Anyway it's worth trying again, hopefully their machines are fixed and i can order anything on the menu I'm in the mood for, instead of ordering what i had enough cash to cover...
Read moreFirst I would like to say that the "salsa" served with chips literally looks and tastes like tomato sauce with a hint of spice. So not very good or authentic tasting. I ordered a quesadilla with shredded beef (to be on the safe side), but unfortunately it was awful. In my entire life I have never been served a quesadilla like this. One open faced tortilla with a small amount of melted cheese, smothered in a red sauce and shredded beef. It smelled and tasted bad. I sent it back and did not want anything. This is my third time eating here and I really wanted to give it a chance, but everything my family and I have ordered has been bad, frozen, or tasteless. Then the manager or owner came over to our table and said he will make a quesadilla how I want it, that he's made them like this for fourty years and everyone loves it. So I agreed to a different one with no sauce, just cheese and asada. Sorry to say, this was bad too and now I have stomach issues. We will never eat...
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