Ordered from them about 10 times in the past month or so five out of those orders were messed up in some way shape or form. The mess up range from pizzas having pepperonis that aren't supposed to have pepperonis. Non stuffed crust pizzas being ordered but being made as stuffed crust pizzas and charged at stuffed crust pizza prices. Pizza sauce being put on pretzel crust pizza instead of cheese sauce. Also often the pizzas not even completely cut through if even slightly cut through the crust. most of the time I would just eat the mistake and continue on but it's getting pretty ridiculous there is literally a 50/50 shot of it being messed up! also the pickup time can fluctuate wildly from 20 minutes all the way up to 45 minutes but actually take an hour and 20 minutes after they say 45. On those really long Waits if you pay online they won't refund your money even though the estimated time is horribly over! so your only option is to order by phone if you want to possibly be able to get a refund if it's taking too long. which leads into a whole lot of other problems where they can barely hear you on the phone and you can barely hear them. which doesn't matter too much because they'll still read you your order back right and still make it wrong. Here recently I've just been dealing with the mistakes and eating whatever they give me. Even though it's not what I ordered because I don't want to wait around while they make another Pizza. I just said enough is enough and took the pizza back and ask for my money back this time and won't be going back to this particular location anymore. Stopped going here right when the pandemic hit because the quality of service was dropping greatly. Started giving it a go again here lately to see if it got any better and somehow it managed to get way worse. This place was fantastic when it first opened and did everything the way you would expect it to be but not now. It's cheap pizza but you should always get what you paid for it and not have so many inconsistencies! Just wish people would take a little pride...
Read moreHonest mistake as when I placed an order through the mobile app and selected this location instead of the location in Lancaster, once I realized I called to let them know I needed to cancel because I selected the wrong store, I have ordered from this location before with the service, everyone was so nice, but today I was no where even close to location to even be able to just hop over and pick it up. I spoke with a manager and instead of being understanding I was downed and dogged because I needed to cancel, I understand it’s an inconvenience and I am also a manager at a food place, but you never down someone for an order as small as mine and your not sure what to do with pizzas that are already made ( 2 pepperoni pizzas totaling $13 if that) because you have to “eat the cost” , making comments like that over and over again, I was already in an overwhelming situation and made the mistake of selecting the wrong store, I would understand if I had a huge order but a couple of pizzas? Stick them in your pocket guy and take a customer service class, that’s what you can do with them, you don’t dogg someone over something as small like that, I hope you have the day...
Read moreAlways a pleasure going to this location in Circleville Ohio. Great, friendly, polite customer service representatives. Always get my order correct. Always hot & ready in 6-10 minutes depending on how busy. They have many items already hot & ready waiting for you their customers. If a young adult or teenager is looking for a job this is a great place to put in a application. The manager is friendly, polite and a wonderful people person. They also have a new pizza portal, check it out online and in the store. They have not only pizza, bread sticks, chicken wing's, pop, bottled water and cinnamon bites with icing for a sweet treat. I would highly recommend this Circleville Ohio Little Ceasar's Pizza location. They can be busy at time's but it's worth the wait. You can call ahead of time to place your order. They also have a drive-thru for...
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