Richie Rich Caribbean Taste — Restaurant in City of Mount Vernon

I am have been familiar with Richie Rich food from his other restaurant on Boston Rd. The food is consistently good but in both establishments the service is fair/poor. One evening a friend and I went to dine in, the restaurant was empty besides one other person. We sat down at the bar and and waited to be acknowledged a woman came in after us minutes later, we watched as a server took her order and poor her two drinks and no one yet said even hello, good evening or even a head nod to us. A young man can from the kitchen and handed us menus and went back in. So I said excuse We have been sitting here and no one has said anything to us and this woman that came after us is already being served. Needless to say you can get good food there but don't have high expectations on getting good service...

If you are trying to eat on a Sunday afternoon and want go get food DO NOT GO TO THIS LOCATION i repeat. ( i waited 40 mins for food)

The female workers in there on a Sunday are very unprofessional and very unintelligent. I called to place the order for pick up over the phone to avoid the long wait the female that answered the phone reported “we do not take orders over the phone” mean time other customers came in the restaurant and picked up theirs and started “order over the phone and come pick the food up”

Customer services needs to greatly improve. The workers need MORE training.

FOOD IS GREAT! Would give 5 stars if it wasn’t for the service I...

The food is good but the customer service is lacking -i wanted their chicken which is very good and the fellow behind the counter told me 15 minutes it will be ready.So i decided to stay and wait because thst's not a long time to wait.I went back out to sit in my car.After "20" minutes (giving 5 extra minutes ) I went back inside to place my order.when i attempted to place my order the same fellow told me it will be 15 minutes once again.At that point I was extremely angry for my time wasted and left.I no longer...