never been here. didn't know what to expect...
first, I think the whole vibe of this place is off. Sports bar with small brewery slant. Generic dining area that reminds me of a cafeteria complete with kids running around. Bathrooms where those kids are allowed to run amok. Gameroom that is definitely for kids.
now to be fair, I had heard of this place by name only. I didn't realize they had a game room. when I checked out before stopping, I didn't realize the game room was geared towards kids -this is part of the vibe being off - from the name, craft beer emphasis and the sports bar, I was expecting a more adult themed game room.
So, for a place to bring your kids this seems like a good place.
but we didn't bring kids and we're not expecting this type of atmosphere. it is more like a chuck e cheese than a Dave and busters, if that makes sense.
now for the specifics....
the good was just ok. My burger was not bad, but wasn't all that good. For a place with burger in the name, and a place that seemingly prides itself in burgers.... well, I would expect them to be much better.
other meals in our group: wings. I tried these, again, they were just ok.
Nachos. could have been much warmer. would not get them again.
A friend got another app, I am not sure what it was, it was pretty good (great review... "some random appetizer was pretty good).
Another friend got another burger, said it was just ok. Another got the Reuben sandwich, and another " just ok, but I wouldn't get this again".
On to the beer. it was good. Large selection.
On to the ice cream drinks. two of us got alcoholic ice cream drinks. both of them said they were not very good, way too sweet they both said. I tried a sip of each. I would have thought them saying they were both too sweet wasn't going to be accurate. but it was very accurate. Although, I am not sure if too sweet would be 100% accurate. they were both very heavily flavored. so much so, that they didn't taste very good. neither friend finished their ice cream drinks. I love ice cream drinks, and I was glad I didn't order one here, and would never order one here if I somehow ended up here again.
it wasn't very busy, there was quite a few servers. but I thought the service was again... just ok. I finished my beer at the very beginning of my meal, I literally took one bite and then took my final sip, and did not get a visit to order until I was eating the very last bite.
Over all, I was not impressed. I don't think I would give this place a 2nd chance.
If you have kids it might be fun and be the place for you. If I were coming back, I would sit in the bar and watch whatever sport is on and that may help the experience. Like I said, there is mixed vibes as to what this place is and wants to be....
I felt like it is a place for Dad's to watch football inside of a department store while the wife...
Read moreCelena and her staff were so very patient with us as we made decisions on what to offer our guests for our wedding rehearsal dinner. Celena helped guide us through the variety of choices Point Burger Bar offered and helped us keep it all within our budget while we were able to prepay towards our balance by buying gift cards. Seriously what a budget saver!
This budget saving resulted in no cut corners by Celena and her team. The Barrel Room we reserved was beautifully decorated by Celena and her team with the up most attention to detail. I didn’t give Celena any direction. I just told her to make it look nice as I was under a lot of wedding stress and honestly was at that brides moment of I don’t care anymore. I was able to drop off my Desserts and wedding party gifts to the Restaurant earlier that day with coordination with Celena ( HUGE PLANNING HELP) and when I showed up later for our Rehearsal Dinner Celena had made the whole place look magical. I was able to sit down, everything was handled, and it was so great to enjoy good company and all the planning we had accomplished.
All the guest loved the food and even though we had one dietary need for an additional chicken Celena and her team were quick to help out and get our guest taken care of. Seriously couldn’t have asked for a more flawless execution by the Entire Point Burger Team.
Even after Dinner had ended we were able to celebrate out on the patio watching guests enjoy Velocee Racetrack and then continue to drink and play aracade games well into the evening. Thus resulting in this Bride having a little to much fun. 😊 But well worth the memories and cool trinkets we won.
We cannot say THANK YOU enough to Celena and team for all their help in making our Wedding Rehearsal one for the memory books and such a great time had by all! Would definitely recommend considering Point Burger Bar as a Wedding Rehearsal option not to...
Read moreTruly disappointing. My wife wanted to come here for her birthday so we made reservations for a group of six. She has special dietary restrictions - due to our 9 month old son - and was upfront about this from the very beginning. The staff had said they would work with her on that.
When we arrived, my wife made sure to reiterate her dietary restrictions. They assured her that these would be addressed. She ordered a 'Build Your Own Burger' being sure to follow the guidelines provided by the staff. When it came to the food being delivered, she noticed right away that the order had been screwed up which compromised her burger. The server took that away and had that addressed. When she same back, the order was once again screwed up. As she got to sit and watch the table eat - at the place she wanted to go so badly - we finally got our servers attention and pointed out the concern. She took the burger back and someone else came out about 5 minutes later and plopped a plate in front of her and said 'Let's try this one.' Classy.
Overall, the experience left much to be desired. Not that she was expecting a full-blown sob-story apology but she received nothing. As a matter of fact, nothing was done to accommodate for the pathetic service.
My wife and I have experience working in the food industry through our 20's. We are aware that this is not just one person's fault. We understand miscommunication and misunderstanding. What we don't understand is the lack of an acknowledgement of any kind to say 'sorry for the inconvenience.'
My wife and I have no intention of going back to Point Burger Bar in Waukesha and would suggest to anyone with an allergy or intolerance or any food kind to take extra precaution. It's sad because the expectations were so high for an experience that could have been better served elsewhere. Quite frankly, if I could go below 1...
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