Okay, so this is gonna be a bit long;
1.) Staff: The staff is great, very welcoming, & I haven't had any bad experiences with them! They're always checking in to make sure you're good & you don't have any issues. They're always so nice!
2.) Food; so this is a multi-part-topic here. You have your choice of either "grill," "hotpot/soup," or both of these options. I usually do both as you get the best value. The food is all you can eat for 2 hours.
-The tables all have an in-laid grill, & at least 2 spots for a hot-pot induction cooker to keep your soup hot/warm.
-The staff warn you ahead of time, but they have oils for the grill that they highly recommend you use to prevent burning your own food. You can do mix ins, including freshly minced garlic or scallions, different types of oils (olive, vegetable, sesame, etc), spices and sauces, & even Kimchi, if I recall correctly.
-If you don't want to cook your own food, then DO NOT COME HERE. I genuinely like the ability to cook & choose my own options, without the clean up I do at home to get the same result.
-If you come with multiple people who get soup, each person gets their own soup base and can add their own stuff to it! But the grill is shared for the whole table.
-The soup broth comes to your table, but since it is a buffet-style restaurant, you still have to go & get your additional toppings & fixings. They do have different types of broths, I usually get "healthy herbs," & I'm always pleased with how it tastes!
Most of the buffet is geared more towards the soups, with various noodles & sizes, along with different add-ins, including mushrooms, gyoza/dumplings, some seafood, & frozen slices of meat that are designed specifically for the soups. Cabbages & other lettuce are available as well. Their choices for the grill are a handful of proteins - chicken, pork, steak, & beef, but you season them yourself. Basic vegetables are available for grilling as well; different types of mushrooms, zucchini, corn broccoli, even pineapple slices.
(To be fair, I'm not familiar with what can be grilled. They did have other options, but I'm not sure if they can be grilled or not, including prawns/shrimp, lotus root, etc.)
-They also do have a limited "fried food" section, including French fries, fried rice, & more, & they do have some fruit slices, but be wary of the grapes; the seeds are still inside & I nearly broke a tooth when I tried to eat one.
-That said, because it is an all you can eat buffet, there is a high risk of cross contamination, so vegans/vegetarians, you might have a hard time if proteins make you sick.
Taking home leftovers is NOT a thing here!
Alcoholic beverages are available, & the mixed drinks are really good, very sweet. Sodas are refillable. They also offer flavored lemonades and Boba drinks. They also have a bar if you are stuck waiting for a table on busy nights.
3.) The atmosphere is very nice, a little loud, but it's manageable! It gives off a "fun" kind of vibe. Almost k-pop-ish. They also have LARGE tables for groups of 6, so you don't have to split your party too severely if you've got a big crew. I like going by myself, though, & they're really chill about it! I'll go & relax, eating while enjoying a book, or watching a show on my tablet. However, be considerate if you plan to bring kids; there's no "kid menu," & they can be a hazard to the staff that handle hot grills if they're not behaved. I would NOT recommend bringing them if they are known for running off and causing mayhem. Plus, with the hot equipment at the table, they might just burn themselves. Speaking of, it can get toasty at the table because of the grill, just a slight warning!
TL:DR; Good service and staff. you do cook your own food, limited vegetables for grilling, mainly protiens, best value is hotpot option or both, not just grilling. 2 hours of all you can eat. Fun atmosphere, good for multiple humans or if you're flying solo. Try not to bring kids. Overall, it's a great...
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