BJ's Wholesale Club — Restaurant in City of Utica

Go here with my father in law every so often, as he has a membership. The store is always clean, they have lots of bulk items. However, you do need to know your prices or normal price range of items before you go in, because some items even in bulk are not worth the "discounted" price. They have a selection of books, personal care, clothes, jewelry, phones, tires, etc. Employee's are slow & don't seem happy to be there. Take forever to help you get items off a higher level shelf. Went and got gas at their gas station a couple of times after getting stuff here. You have to use your "BJ's card" to get the fuel discount. However, you need to pay cash if your not using a discount card that matches the name on your credit card. Found this out when my father in law swiped his discount card and I tryed to use my credit card to pay for the fuel, it kept rejecting the sale, went over to the attendant & he didn't know what was going on either, he thought something was wrong with the card reader, this kept happening until my father in law used his credit card then it worked. The next time we tryed again, different pump, different attendant, same issues, however this time, we hit cash instead of using his credit card to pay for my gas. Then it excepted the payment with the use of the discount card. I guess it is a way to protect the use of the discount card which is good. But maybe inform your employees on how it works? So that everyone isn't...

Very strange and convoluted shopping experience for negligible savings. Upon purchasing a membership, your first task is to get to the service desk to pick up your membership card. Wouldn't be so bad except for the fact that there's usually only one person manning the station, and it seems like they feel they have time for small talk while the line is almost to the door. Once you have your card, you're greeted by a nonsensical organization of products in places you wouldn't expect. Why are peanuts under snacks, and triscuits and saltines hidden some in the middle of the store next to chocolate? The place is a labyrinth and nothing ever stays where it previously was. Last gripe, you'd think the prices in a wholesale club would reward buying in bulk, but that's not even the case. For example, an 8 pack of Goya black beans still has a price per unit higher than that of buying a single can at Walmart. Really...

I will never ever buy another membership here. I will never ever walk back in the store again. I bought a membership. They took it out of my account twice. Never sent me a confirmation anything. I had to fight with these people for a week. They sent an email to an email that I don't ever use anymore. Telling me that they couldn't find the transaction dispute it with my bank. Why would you send it to an email that I didn't even use and don't use anymore. Argued with these people on the phone for a week. Gave them the email I used gave them my credit card number. They still couldn't find it. I should have just disputed the charges with my bank right off the bat. Check your account keep an eye on your account. Because they charged me twice. I have to dispute the charges with my bank because they ironically cannot find it. I have to dispute the charges with my bank because they ironically...