Food was good, prices reasonable. We were told we couldn't be seated while we were waiting for another couple to arrive, if we wanted to sit and get something to drink we were told we could go sit at the bar, I said we don't sit at bars and we don't drink alcoholic drinks. We were told we could sit and wait on the bench seats in the waiting room I guess it's called until the rest of our group came. My husband and I have never in all the places we have eaten at ever had to wait for others we were waiting on to arrive. This visit left us wondering what their reasoning was to treat customers this way. Another customer came in and while waiting to be seated asked us if we were next and we said no they won't allow us to sit at a table until our guess arrived and she said yes I know they did that to me before, she sounded annoyed as we have felt with this rule they made. This attitude or how they think their business should be ran is not satisfying the customer and making the customer feel welcome in any sense. We won't be returning ever again....i think the customers should feel welcome, and leaving them with an good experience that they would want to come again. Customer service is just as important as the service and the food. We would really like to know and understand the reason why a customer is made to wait out in the waiting room while waiting on their guest to arrive. Why can't they be seated and order their drinks and entrees while waiting for their guest to arrive? It just makes no...
Read moreI have been to this restaurant multiple times, but I will not be returning after my previous visit. First off, the wait can be horrible depending on what day you decide to come. The entryway to wait can become extremely crowded and uncomfortable if you don’t like small places. The decor is extremely old and outdated. My husband and I have watched the hostess be extremely laid back, and not really eager to accommodate customers attentively. This last visit, there was plenty of seating options but we were placed at a small table in the corner and asked if we could please have a booth. The fish fry on Friday’s is really good, but since I went during a weekday I decided to try a salad. I was eating my salad until I got down to the very last few bites and I felt a hair in my mouth. I pull out the hair, and it’s the complete opposite color from mine. I tell the waitress, in which she apologized and offered to take it off my bill. I don’t think it should be offered, but mandatory that if someone finds a hair in their food, you refund their money and try whatever you can to make things right. The waitress came back and said that she spoke with the “cook” and told her what I said and that I wasn’t lying since her hair was the color I described. Why on earth would you tell a customer that, and question their integrity? Where was the manager in this situation? I am not only disgusted, but appalled of my last and only experience at...
Read moreMy husband and I had a last minute date night here and overall we enjoyed our meal here. I ordered the Bleu Burger and he ordered a pizza. I was really impressed with the way my burger looked and with how much cheese they put on it. I ordered it medium and I would say that it did come out somewhere between medium rare and medium. The patty itself could have used some extra seasoning but after adding a little salt it was great. I upgraded my side of chips to onion rings. They were very thick and while they were cooked well they were not very flavorful and needed a hit of salt when they got out of the fryer in my opinion. My husbands pizza looked amazing and tasted amazing with a little Parmesan and red pepper flakes on it. When we come back (and we definitely will) it’s gonna be for pizza!
The pricing wasn’t bad at all and the restaurant itself is in a great location. The booths are very cozy and the music playing was a bit loud but it was fun to listen to a bunch of music that came out while we were in high school. Christmas decorations were still up on the ceiling but I don’t fault any restaurant for that until February.
Our server was extremely nice and attentive. She never let our drinks go below 1/3 full and she checked in on us regularly to see if we needed anything.
I wouldn’t say this is a place I would come back to on a date but it is definitely a spot for us to bring the kids...
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