WaBa Grill — Restaurant in Claremont

I'm surprised at the negative reviews. I haven't experienced an issue yet. I was here Friday night and ordered the tacos. I enjoyed them. I had 1 steak, 1 chicken and 1 shrimp. I really liked the fillings and thought the meats tasted good and cooked nice. I didn't really enjoy the tortilla part but it is just my taste buds and preference. Would I order them again, yes. I got a mini spicy chicken bowl today and thought it was substantial, filled me up and the price cannot be beat for what you're getting. I hope the consistency continues because it's convenient to where I'm living. I'm also close to the upland store but would prefer to keep coming here.

My original review was all 5 stars. I just went to this location again today on Sunday to get a free bowl and the woman behind the counter is extremely rude and she only packed the bowl up 3/4's full.

This is what I wrote to the contact us: Hi.

This is my 4th trip to Waba grill.

I originally tried the Rancho location on Hellman a week ago and ordered a steak bowl.   It was packed to the gills and had a bunch of great sauce.   This is what got me hooked.

I then went on Friday night to the Claremont location and had tacos.  They were great and great service.

I decided to get the app if I was going to become a regular.

I went to Claremont yesterday and got a spicy chicken mini bowl and it was packed and full of sauce.

I earned a free bowl worth up to 9.99.

I returned to Claremont today and the woman firstly behind the counter was put off that I came in for a free bowl.  Secondly was upset that I wouldn't take chicken automatically.

The bowl came out in minutes and with her back turned to me asked a question.   She was asking if I wanted sauce.  One, it's really rude to talk to customers and ask questions with your back towards them and two, it's hard to hear the voice.

I was going to ask her how much a half avocado costs and if it was ripe.  But as I was asking she walked away to the back and pretended not to hear me.

I didn't really want to interact with her anymore so I didn't pursue the topic and just went to Wholefoods and bought an avocado.

I get home and this bowl is a weak excuse to how I've had meals prepared in the close past.

I understand it's a free bowl but I feel like it should be treated the same way being prepared.   I would be awfully frustrated if I paid $10 for this when it's only 3/4 full and not much sauce & meat.

If I go back and she's working I will not make a purchase.

Thank You,

Shaun Hall

Sent from my T-Mobile 5G Device

It's 8:15 PM Sunday night and I'm updating my review back to 5 stars due to the caring phone call I received...

I ordered the grilled salmon veggie bowl. After paying, the cashier told me they couldn’t make it because they had just cleaned the grill and didn’t want to use it again. It was 8:40 pm.and the sign on the door said they close at 10pm. I asked for the shrimp instead but was again told “no” - the two young women working didn’t want to get the grill dirty. I really felt like just asking for a refund and leaving, but I went ahead and ordered the chicken and beef veggie bowl with no sauce instead. Since this was cheaper than the salmon I had paid for, the cashier asked if I wanted a drink or something else (instead of offering me a refund!). I told her to just add avocado to me order. Wow, I really regret not just leaving. This was the worst chicken and beef veggie bowl I have ever eaten. The meat was barely warm and heavily sauced. The vegetables were barely cooked and almost cold as well. I ended up feeding most of it to my dog. To be fair, he seemed to...

So we stopped here for dinner in our way from Karate Trunk or Treat. We were very upset to see that the lady that was working tonight was there by herself. She had been by herself for 2 hours. She was literally doing everything by herself. We felt so bad for her. We asked if the manager knows she's alone and she said she didn't know. This lady deserves a raise. She did our order of 3 people and then did another one after ours all at the same time, and in some pretty good time! The other lady that ordered was not happy that she was alone either. Even she said she was going to contact someone. Shame on you Waba Grill!! You can't afford another person to be on shift. There should always be 2 to close!!...