Papa Johns Pizza — Restaurant in Clarksburg

I ordered for delivery a few days ago and this driver who delivered my order was nothing short of a horrible person. This individual was an empty suit in his fifties with a mustache and glasses. I had put a 2 dollar tip on a 40 dollar order and he had trouble finding my location. Upon delivering , he says "you know gas is a little expensive these days, it will help if you are more generous". I told him I can tip whatever I feel like and when you sign up for this job, you should expect any kind of tip. He gets irate and says "that b word you voted for aint gonna be president". He was referring to a Harris Walz sign I had in the front yard which clearly triggered him because this guy will offer his family to Trump in a heartbeat. I called to complain and was informed this guy's name is Bill, which is very original for his type. How this dog waste keeps his job with his unprofessional customer service and overly opiniated political views is the biggest mystery in the world. Some employees like to use their mouth on the management to satisfy them and this employee has perfected this skill....

Wow… first delivery attempt they delivered a two medium pizza deal. The first pizza had incorrect toppings (they substituted pineapple for pepperoni). Both pizzas should had been original crust, but were delivered with some version of a much, much thinner crust. The sauce and toppings stopped well short of the edges, and only about 50% of each pizza was covered with cheese, leaving huge areas of sauce-stained crust left to bake bare and bubble up in the oven.

Called the store to report the pineapple vs. pepperoni issue. They were friendly and promised to deliver a replacement in about 20 mins. (The store is only about 0.25 miles from my home) The replacement arrived about 90 minutes later and was almost completely cold. Again, it had barely any cheese, VERY few slices of pepperoni, and was made with another paper-thin crust (and yes, the label on the box plainly states “original” for the crust). Definitely not happy. I’m not sure what changed since I last ordered from here about a year ago, but the difference in quality...

If I could give them ZERO stars I would. After calling MULTIPLE TIMES and being left on hold for a minimum of 10 min each time, finally got through, GAVE MY ADDRESS, THEY REPEATED MY PHONE NUMBER because it was ALREADY in their system, ordered my pizza, was told 55 min. After an hour and 45 min passes, I call, the young girl said "oh we called you 4 times, we can't deliver your pizza, you live too far". I then informed her that I have ordered from them AT LEAST 5 times in the last 8 months, and she then informed me that they wouldn't be delivering to me anymore. Unreal. Thanks for having my husband, children and I waiting for nothing. If they HAD called which they most CERTAINLY DID NOT, I could've cooked dinner for my family almost 2 hours ago. OR when they asked for my address on the phone BEFORE I ordered, they could have told me then. I will not ever be ordering from them again, and by the looks of the rest of the reviews, there are quite a few people that feel...