Watercolour Grillhouse — Restaurant in Clearwater

The experience upon arriving and just trying to park should've been a clear indication that this was not the right location for fine dining. To park, you have have to pay with your card through this website and the website doesn't let you know whether the transaction is complete or not, so you struggle to pay to park only to realize all five transactions have gone through and you've paid five times to park. Roughly about $50. Then, we get inside and we're seated at a table where the gnats are so abundant they're just circling our heads the entire time we're eating. The waitress is nowhere to be found throughout the dinner to the point where she fails to take our dinner order, only takes our appetizer order, disappears, and we're finally able to put in our dinner order after we ate our apps and waited some more. The food comes out that we ordered, not as we ordered it. The fillet one of us ordered it cooked medium the other medium rare. It doesn't matter, they're all cooked at the same temp. We didn't complain, we sat there and ate it, but apparently our expression when she asked how the food was clearly communicated that we were unhappy, and so she insisted on knowing why we were unhappy, and we told her and so she asked us to cut our steak down the middle so she could see it and then proceeded to tell us that that's the way medium and medium rare are cooked. The food was subpar at best. Clearly you can see from the receipt that this isn't Chili's or Applebee's. They're charging a good amount of money for these plates. The pretzel crusted rack of lamb was atrocious. The macaroni and cheese has absolutely no flavor. I don't know how they accomplished that because their is cheese on it, but it literally has no flavor. If you were seeking a fine dining experience to celebrate your daughter's fifth grade accomplishments this is not the place to go to. I had to apologize to everyone at dinner that...

We ate delicious breakfasts and dinners at this elegant high-quality restaurant all three days of our stay at Marriott Suites on Sand Key. As Platinum Elite Bonvoy members, we were offered the continental part of the large breakfast buffet for free, but we chose the $5 upgrade option which also included tasty hot buffet items and a delicious customized omelet. The service is top-notch, with attentive employees that greet you with a smile, provide knowledgeable information about the varied menu and the area, and happily create an enjoyable dining experience. Our favorites were Karen, the hostess, and servers Lauren, Taryn, and Lori, who all made us feel pampered during our vacation! The waterfront views are breathtaking, and we fortunately got there early enough at each meal to get a table by the window. (We highly recommend reservations, especially on Saturday night.) The very fresh food is mouthwatering, with wonderful flavor and beautiful colorful, artistic presentation. Our favorite items were the Crabcake, Grilled Colossal Shrimp, Grilled Salmon, Land ‘N Sea Sushi, Loaded Baked Potato, and Bread Pudding. We observed that in the Watercolour Lounge the bartenders looked so happy to be working with each other to create a fun and relaxing environment for the guests! They even have a sushi chef and pleasant live music that is not too overbearing. This restaurant seems to be a popular dining choice for people in the area who are not even staying at the hotel. We look forward to eating there again during our frequent visits to the...

Today was my first time trying out this restaurant 😔 I will hopefully try to keep my review professional, despite of my experience.

I arrived at the start of opening 5 pm. I requested an ocean view seat near the bar area. It is a beautiful view. The bar server came by and asked me for a drink and I requested Virgin Bloody Mary.

As I watched the bartender prepare my drink, he grabbed the olives with his bare hands without gloves. Which I feel is really unsanitary. When my drink arrived to my table, I already had an issue and asked the woman bar server? Is it safe? She was perplexed. And I told her, the guy was not wearing food service gloves. That shouldn't of happened 😔 I asked her to take the olives and change it, but it never came.

So twenty minutes later, it started getting cold and I requested to sit outside to continue my dinner by the ocean view. There was a couple only outside. I was not asked if I wanted to order food nor did the server accommodate any service. The worst part, the guy waiter outside passed me up like three times and neglected to ask if I wanted to order food. So 5 pm-6pm; i never got to experience food.

I will not dine here again. And hopefully, no one experiences this like I have today. I had high regards for an upper scale restaurant that is intertwined with a Grand Marriot. And being a bonvoy member, this could have been avoided to train your employees with a better process.

Service 1 Star Food Cost 1 Star (Overpriced)

My photos get 10 ⭐ Yours Truly...