Carmelita’s Pupuseria & More — Restaurant in Cleburne

So came here bought 50 dollars worth of food, 2 kids chicken quesadillas had to add and pay for rice and beans as they were not.included then bought what I was told 2 birria taco PLATES and specifically asked if the birria PLATES came with rice and beans was told yes (if not I was going to pay out of pocket on top of the 12 dollars charged for each set of birria tacos) total of 50 dollars. I get my food get all the way home (about a ten min drive) no rice and beans ON ANY OF THE PLATES KIDS NOR BIRRIA. I go all the way back up there (another ten min drive) give them all the food back let them know no rice and beans and I paid 50 dollars, I then ask if just the birria tacos can be remaid as they were soggy at that point due to me having to drive back and fourth due to them FORGETTING THE RICE AND BEANS FOR ALL PLATES. I WAS THEN TOLD THEY WOULD NOT REMAKE THEM BECAUSE I TOOK LONG I INFORMED HER I LIVE ALL THE WAY ACROSS TOWN 10 MIN HOME AND TEN MIN BACK UP THERE BECAUSE THEY FORGOT MY RICE AND BEANS I PAID FOR. I get my food back get home STILL NO RICE AND BEANS ON BIRRIA PLATES. I call up there at this point and was told the PLATE does no come with rice and beans . Customer service trash and very unprofessional. Did let them know I was told the plates came with it and why is it called a plate and was told there was nothing they could do. DO NOT WASTE YOUR TIME NOR MONEY. the most disrespectful family owned business I've ever been too.

Response to their comment: I was not GIVEN rice and beans I PAID for rice and beans had to drive ten min home then open everything realizing there was no rice and beans then had to drive back, not only was that missing but till I got home the second time I realize my kids chicken quasadillas WERE JUST CHEESE WHICH I ALSO PAID EXTRA FOR WHICH THEY DID NOT EAT. On top of that why would you prepare food I had not paid for I said I'd be back with a card. So yallmade my food I did not specify how long I got back 40 min later and yall gave me...

After seeing all the 5 🌟 reviews and being new to Cleburne we made it point to eat that we are mostly from central America and wanted to eat our traditional food..... let me tell you that I was sadly disappointed...... We ordered 2 platio tipico and a extra cheese popular. We ordered 2 for hats and 1 watermelon and strawberry. The orchard drink was very good. The watermelon and strawberry dink was so insipid.... the chicken tamales were flaky and dry with nearly no chicken and Luke warm ... very bad. The cheese popular were made (in my opinion with extremely low quality cheese which causes the cheese to separate and be watery and not cheesey and stretchy) very badly. My six year old would not even eat them. The mix popusa (chichron and cheese) tasted like refrigerator. The yuca was not fried fully. The only thing that was very delicious were the refried beans and fried plantain.... Very good. I don't know if it was just a bad day for the cook, or as the waiter said that they were extremely busy in the drive - thru. Or what was the problem. I sadness me to write this but needless to say we will never eat there again. I do have to say on the restaurants behalf that we were no charged a single penny for...

Just moved to Cleburne and found this little jewel off the beaten path. I happen to like Salvadorian food, so I decided to stop by. This place is amazing. Small and intimate setting - almost like you are invited into her home type feel. All the food being served looked really good, but I was inthe mood for a good torta. I ordered the carne asada torta and a drink. The torta really hit - from the fresh bread to the perfectly grilled meat, the sandwich was exactly what I wanted...absolutely delicious. The drinks - they offer many different drinks, but you would be missing out if you did not try their agua frescas they make fresh. I had the watermelon / strawberry and it was extremely refreshing and delicious. Perfect for a hot day. I will be a return customer 100%, and I would highly suggest coming in to have...