Caffè Roma — Restaurant in Cleveland

Seriously the worst restaurant experience in my life. The Veal Marsala tasted like a maple syrup pancake, the calamari was as chewy as a rubber band, and the frozen veggies that they put in a pretty poor excuse of penne, were completely water logged and under seasoned. ( Pasta was way under cooked and far from el dente and the sauce was super watery and flavorless) After taking a few bites of everything, we finally chose to tell the waitress (whom was absolutely a sweetheart) that we simply were not happy with the food. The owner stormed over to us, and argued with us about everything. She literally grabbed bites of our food with her dirty fingers, and threw them into her mouth and without even cheweing them she swallowed them whole and said everything was delicious. After I point out that I am a chef, and we both know darn well that the Marsala did not resemble Marsala under any circumstance (and for $17) and how the Calamari was as rubbery as chewing on a shoe she comes back with saying how she thinks the cooks must not have added enough water or flour to the Marsala sauce and says how there is no way it is maple syrup because she doesn’t have that in the kitchen. Um, do we not know what maple syrup tastes like? Regardless if that was their ingredient, it still TASTED LIKE SYRUP! She also argued that the calamari was still perfect and if we still disagreed she would be willing to just throw it back into the fryer. Um Seriously??? When a customer has to come out and say “Are you honestly arguing with us, are the customers not always right” and she says that her food is delicious and that we are crazy, needless to say we will not be back. I highly suggest the sweet waitress gets a new job. This place is clearly...

Oh my goodness what an absolute hidden gem!!! Do not let the outside deceive you, this place has been here forever and now I know why. I cannot believe I live so close and have never been here before now, what a fail. Anyway, I will be here often now! Inside is adorable and clean. They have parking in the back and a cute small little outdoor area as well. Family owned which we love to support. They were very kind and everything came out so fast! Great server have a feeling she may also have been one of the owners. First of all the prices here are insanely affordable with nearly everywhere raising prices on everything to almost laughable level this place is so solid. 6$ for wine and THAT POUR was very generous. 4$ for a HUGE bowl of soup. 3$ for the best garlic cheese bread we have had in ages. 5$ for a huge salad with cheese. 8-10$ for a pizza like honestly mind blown. Everything was SO delicious. Started with cheesy garlic bread and soup for the bf and salad for me. Excellent. Food was very fresh and amazing. For dinner my bf got a pizza which I had to snag a bite of. Ooooof it is really good pizza. Tastes almost like they had a little garlic butter under the toppings idk but it was very good and you could tell the ingredients were quality. I had the ricotta stuffed penne with meat sauce $14. Huge portion and delicious!!! So for 2 glasses of wine, cheese bread, a medium pizza, salad, soup, and a generous helping of stuffed penne our bill was 50$. Insane. I cannot wait to come back! So happy we found a nice family run, affordable and delicious Italian place so close to home! Go...

My family have all been regulars at Caffe Roma since the time over 15 years ago when, on our first visit, Carla offered my husband a second bowl of rigatoni because he "looked hungry." This year, my children decided to surprise me on my "special" birthday by inviting 50 people to Caffe Roma for lunch. (I thought we were having a quiet lunch with the little ones). Needless to say, it was not quiet but it was perfect! On the eve of Christmas Eve this year, we were out and about with 2 very excited toddlers. We decided to stop at Caffe Roma for dinner not realizing how incredibly busy they are on Friday and Saturday nights. Reservation? We had never made a reservation! Well, after all, it was Christmas! No room in the inn? Not so, Carla said, "Don't worry. We'll get you a table." And she did. We had a wonderful meal as always and the kids, who behaved so well, even got wrapped gifts. Being part of a Christmas crowd all having such a fun time, watching the staff bustle (Carla taking orders) just made our...