Fu Sheng — Restaurant in Cleveland

I have always loved this place but there comes a time when you have to realize that a lot of the shop/ restaurant owners don't value the people in the community

The fact that a lot of companies are saving last nights food and trying to pass it off as fresh either the next day or later that day shows that this company like many others do not value our business.

The last straw for me was realizing that first , the woman preparing my food was in no way either taught or interested in using hand sanitizer to make up for the fact that she kept rubbing her nose, coughing into her hands. Then proceeded to give me the food and all I could do is walk away. She had no respect at all and had the nerve to be a little mean and snappy.

I would refrain from ordering from here, they have a habit of repackaging the food that they did not sell and then re microwave it causing it to be hard and chewy.

Very rarely are the workers kind. I would usually get delivery and though it is thought that the people in this neighborhood don't tip, well I tip pretty good cause the guy that delivered from there was always really nice.

But the rude elders and the under trained and rude youth staff is always there to greet you with a look of being annoyed that you came in there. This is is why I have stop my family of 8 from eating here and I taught myself to cook the same dishes that are served here.

It's not the cleanest place. You can eat in here but you will be waiting for a clean table.

My advice , skip this place and save your self some cash and a bad experience and just make this food your self or go...

We ordered from there on two separate occasions, but our experiences weren't anything to brag about. The food is okay enough, seasoned and such to be passable for the kind of cuisine. The customer service is pretty bad though. Possible language barrier aside, the delivery service staff are incredibly rude. When called, they forgot to take our payment information before hanging up on us, and when we call to fix their mistake to insure we pay them properly, they spent part of the call putting us on hold to yell at their own staff. When we finally get our stuff delivered, the order is wrong; and when we call to investigate the mishap they get really rude on the phone instead of apologizing for...

First of all…if you don’t deliver anymore, say that on your platforms. I called and they were rude. As hell. Someone else answered the phone “HELLO?!” Then passed the phone to an employee that works there. I’ve been eating their food for years, the food is good, won’t take that away from them. But their service is terrible now. It’s been a hell of a decline in their service since Covid (which around the time they were only serving out of a window in this big ass plaza). You know what let’s talk about it. Every time you go inside, they have a little boy running around the place, toys everywhere, it’s never clean. I tried to spare y’all. But this is terrible. And got the nerve to deliver cold ass food....