Subway — Restaurant in Cleveland

The attendant (the younger of the two) was exceptionally rude. I went there to order 2 salad bowls and 2 sandwiches. I told her the order for the salads and she directed me over to make the salads. After making the salads, she left them on the counter (not attempting to check me out indicating to me she understood there was more to my order) and walked back to the front of the order line. I then told her I needed the 2 sandwiches at which point she said, "You want sandwiches too? Why didn't you order them when you ordered the salads?", to which I replied, "Because you called me over to make the salads. Why does it matter?" She replied, "because there are people in line." I replied, "but they'd have to wait for you to make the sandwiches anyway." At which point she told me I could eat somewhere else, ignored me, and took the next person's order. When I asked to speak to the manager/owner, the younger one ignored my request and the older attendent, after keeping me waiting for a few minutes, tried to justify the younger attendent's behavior. Needless to say, that store lost that order, lost any future business I might ever give them, and had to waste the 2 salads that...

I’ve had to cancel orders before at subways that said they’re 24hrs but really we’re closed, so I just called to make sure this location really was.

I don’t feel like that’s a stupid question but the first guy couldn’t even tell me if I had the right location when I asked, left me sitting there, then when the woman answered the phone she said “well if that’s what’s on google then that’s right” in the most condescending way you can imagine, and then hung on up me while I was saying thank you and explaining why I asked in the first place!!

I understand y’all are probably busy and food service is a lot, but there’s no excuse for that. Can’t imagine what the food is like if the cs is this bad. God forbid I tried to place an order...

I didn’t think I’d ever have a sandwich from subway that I hated since they’re all relatively the same. Well I was wrong. First I placed an online order and they hadn’t even pulled the ticket to make it when I showed up so I ended up having to wait about 20 minutes (I heard the workers having to call for almost every ingredient because they didn’t have them prepped and on the line). They were out of ALL bread except white and every single sub I ordered was a sloppy mess. It looked like a drunk toddler threw them together. Mine was practically inedible because it was marinated in sauce when I specifically asked for light sauce. I’ll drive a little farther and avoid this...