Subway — Restaurant in Cleveland

I had my son pre order his food and they told him it would be ready at 12 pm. He had to be to work by 1 pm so my intention was to pick up his food and pick him up and get him to work on time. He works across town but we had plenty of time to get him there

Unfortunately when I got to subway they hadn't even started his sandwich. I got there at 12pm They didn't acknowledge me standing at the counter. They continued to make sandwiches for other customers so I asked the guy at the counter is this where you pick up preordered food he said yes then went to make someone else's sandwich. When he came to ring that customer up I asked if anyone was going to make my son's sandwich which he had ordered over a half hour ago and I let him know my son night end up late because of there bad customer service

He just kept saying two minutes. Mind you there were three people making sandwiches but they never started my son's order

What's the point in ordering ahead

I finally left, picked up my son and took him to subway on about 64th in Harvard. They were excellent and he received efficient service and excellent customer service and fortunately I barely got him to work on time

I do not recommend the subway on East 152 near St Clair but I highly recommend the subway on Harvard...

I don't know what's going on with this place every time I go here either they don't put enough on my sandwich or my bread is brick hard I stopped in after work I got all the way home and I brought two sandwiches both of my breads were so hard I couldn't even buy into it and it had this weird taste as if it was older bacteria I called immediately and was told to bring my sandwich and I had threw it in the garbage so that was a waste of my time and my money he knew who I was he is the same guy that answered the phone which made my food so he know exactly who I was and he knew that my bread was hard by touching them when he wrapped it up and I was upset because I even left them a tip which won't...

They are great if you’re ordering in person. When ordering through DoorDash. Their footlongs are $8.00, in store they are less. Pure greed. Just because they can change prices on apps doesn’t mean they should. We’re the ones who walk into your...