Domino's Pizza — Restaurant in Clive

I walked into this location and an young gentleman was helping another customer. Once he was done with the other customer, he left and nobody come to assist me for a few minutes. A different clerk came to the counter I told him I was there for a pickup and my name. He couldn't find the pizza with my name on it, he repeatedly asked what my name was, came back to the counter and said it wasn't ready yet. Waited another five minutes and he brought me two boxes and said "here you go". I started to walk out and realized that I should of only had one box, turns out these boxes weren't for me! I took them back to the counter and he went back to the shelf and magically found my pizza which had been sitting there the entire time! I get home and the pizza is cold, not cut properly, toppings not evenly distributed, and was not "well done" like I had requested plus I was missing the red pepper/parmesan packets. Overall, I was less than impressed with this experience - it's not the Domino's experience that's shown on TV or any of my previous positive...

They messed up my order so I - politely - asked for a coupon. They said they would and grabbed my address to mail me a coupon. After not receiving anything after well over a week, I contacted them again to see what's going on. Again they got my address to send me something. And, again, after around two weeks, nothing. Because of the insult I messaged corporate to resolve the issue. Within a few days the Clive Domino's GM messaged me by text. I asked a few questions, and she had the audacity to ignore me.. Why even contact me if you won't speak to me?!.. Weird! So if customer service is important to you, stay FAR away...

The first time we ordered through them, our dinner was said to be delivered in 20-30 minutes, which turned into a hour. Delivery driver made it right by offering a coupon for a free meal. Decided to use said coupon last Thursday and try pick up instead of delivery. When I arrived, I was informed that my parm bites 'disappeared,' but they had another order in the oven. OK.....As I'm waiting, a call comes in from someone who just had their order delivered, but was missing an item. Too much inaccuracy for me. Won't use this location again. Delivery guy Richard is sure a nice guy though!! I'd give...