Subway — Restaurant in Coal Valley

When we walked in, I immediately wanted to walk out because of the dirty look I got from Brittany. But I bit my tongue, I am here to get food, she is here to do a job. I began ordering with Brittany who had horrible customer service the entire time, not to mention was being snippy with the poor new girl that she was training. I got enough steak on my foot long for a 6 inch, but you can assure that I was charged for the full amount. Certain people need to learn proper customer service etiquette before working customer service! I will return, only because almost all the subways around here are owned by the same person… & this one is so close to my house. Never had a problem before my little brother worked there and quit, now we almost always get poor customer service when we get...

Usually this place has no so nice service. A few months ago I tried it out again see if they could redeem themselves from my last visit. That they did! There is a young girl named Elizabeth and she has an up beat, happy attitude and personality. I took my elderly mom into eat and she kept switching her order and not sure what she wanted. She was so polite and talked with my mom to figure what she was hungry for. The management needs to keep this girl on their staff. I want to thank Elizabeth for being so kind and nice, way better experienced than...

I don't know whether to leave a good or bad rating for this Business because the young lady, who was obviously new, did a GREAT JOB attempting to make a wrap for the first time for me. But the other employees seem to not care to help her, teach her or tend to my order. Thank you to the redhead who made me a wrap today you did a great job and it tasted wonderful. I think, had the other been more worried about the customers than being on the phone or in the back, the guy in front of me in line may not have left angry because it was taking so long....