Starbucks — Restaurant in Cohasset

The ginger haired lady wearing purple was very rude and couldn’t provide good customer service. She even refused to make us drinks even though we were willing to pay. There was 2 people inside that store and there was no one in the drive thru or in the cafe. She said we needed a car to go through drive thru so we asked if we could go in the cafe but she wouldn’t allow us to go in because she was short staffed but there was no one to assist at that time. So everyone inside the cafe was free. It would have taken her 5 minutes tops and it would have only benefitted her and not us. She claims that she owns that store when in reality cooperate owns her store and she’s just managing it. I come here all the time and recently this has happened because of this women I will not recommend this Starbucks to anyone and Starbucks will be hearing about this. No wonder they...

I've been a regular there for a while--it used to be really solid. Now it sucks. My last few drinks have been wrong and I'm given frozen food items.Other customers are given my order. They must have hired new people that don't care or can't keep up with the fast pace of the store.The employees who's been there a while are very nice about the mistake and they fix it. Its just unfortunate and I'll just go to a different location. I want a smooth and easy transaction in...

My favorite Starbucks around. They have a drive-through which is awesome. They are often extremely busy, and a mobile order isn’t always the best idea. But everyone is super fast in terms of making your beverages, sandwiches etc., and the inside is very comfortable. Lots of space to study and spend time. They have a clover machine, which is always a plus. Always heavily staffed and the employees get The regulars here very quickly. Of course the drinks are...