Subway — Restaurant in Colerain Township

Upon visiting this Subway, and I was pleasantly surprised by the visible upgrades since my last stop. The new sandwich station features a sleek glass covering, adding a modern touch that enhances the overall atmosphere of the store. It’s clear that the management has made a concerted effort to refresh the dining experience, and the deep cleaning the location has undergone was much needed. Everything felt more hygienic and inviting, which is always a plus in the fast food industry.

However, while the aesthetic and functional improvements are commendable, they come with a downside: significant price adjustments. The cost of meals has increased quite a bit since my last visit, which leaves me questioning the value of what I’m getting. Subway has long been an affordable option for a quick meal, but with the prices rising, it feels less justifiable. To be honest, the menu items don’t seem to have changed enough to warrant the steep increases. I find myself wondering if the value for money is still there, especially when the quality remains relatively the same despite the enhanced presentation.

Another frustrating aspect of my visit was the reward machine being out of order. This has become a recurring issue, and it's disheartening to think that I could be missing out on points toward future discounts and benefits. Loyalty programs can be a driving factor for customers, and when such systems aren’t functioning, it detracts from the overall customer experience.

In summary, while I appreciate Subway’s efforts to upgrade their location and improve cleanliness, the heightened prices and ongoing technical issues with their reward system leave me feeling dissatisfied. If they can address these price concerns and ensure their rewards program is operational, I might be more inclined to return often. For now, though, I think I’ll be shopping around for...

the owner the man is RUDE EVERY TIME ME & my mother comes in their his costumer service is horrible the place is always dirty ! We were oder are good today & I touched the glass to tell him what I wanted on accident & he started getting rude & disrespectful so my mother said something & he TOLD HER TO SHUT UP ! don’t give them your time or money here ! HE DOSNT CARE ABOUT HIS COSTUMERS AT ALL HES RUDE TO EVERYBODY THERE JUST BECAUSE HE OWNS IT ! i wish I could give zero stars because he is literally a horrible person & Manger! He will never get me or my mothers money ever again !!!! Just because you own something don’t give you the right to talk to ppl or be disrespectful to whoever YOU PLEASE ! I will be writing to the higher ups about...

I ordered on the mobile app. I go in and he tells me he doesn’t do online orders due to confusion and such. Ok that’s my fault how? Also, how is anyone supposed to know this location doesn’t do online orders if it doesn’t say it on the app or the website? Then he proceeds to tell me the issues with online orders but I could barely understand him because of his foreign accent. He then says he will make my food since I already paid for it as if it’s some sort of courtesy for me. I...