Bouncers are supposed to ensure safety and security, but not at 12 apparently. I told one of them that I saw a friend of a man who I had recently filed a police report on walk out of the place and I’d like to make sure the man wasn’t inside before I went in. He began interrupting me and saying ‘what do you want me to do about it?’ Repeatedly. I asked if I could just stand in the doorway and look inside for a moment to check and he permitted me to do so. As I was standing by the door another bouncer walks outside and stands two inches from me and in my line of vision. I then explained to him the situation and that I was given permission. He began telling me to step out of his personal space and get out of his way, mind you he had approached me not the other way around. He said a few other unprofessional comments and I asked why he was being rude which he responded with “you’re just mad you’re too broke to pay the cover to get in.” Mind you I am 21… I do not have to pay a cover I was just genuinely trying to ensure it was safe for me to go in. I began to ask for his name which he refused to give me and his manager Dalton came outside. Dalton took me to the side and handled things in a very professional way. He offered to take me in through the back so I could look around and be sure police report man wasn’t in there. Though, I was no longer interested and I will not be returning back to 12. I hope that the bouncers are reprimanded for their behavior in some way. They aren’t there to look buff, be rude and be off putting to guests. They are there to promote safety and security and ensure guests will want to come back to the establishment. Keeping workers who don’t work with and instead work against customers is terrible for business and I hope 12 can...
Read moreI Was patiently waiting in line to get to the second floor during Latin night, when suddenly people that had just been let inside decided they were better than the rest of the people in line for access to the the second floor. Next thing you know, they were allowed to skip all of us by the bouncer because apparently they knew the manager… what college student is going to affiliate with a club manager?? Anyways, bouncers are easily swayed by drunk a holes who have no decency or respect so I wouldn’t recommend this place. Especially during a Latin night when it gets so packed to the point that you are being pushed 90% of the time. I get that people want to party, but wait in line like...
Read moreI would NOT recommend 12 Rooftop for any ring dunks, mixers, or other private events. After booking a private event with them 2 months in advance and speaking with the manager multiple times after the initial booking he cancelled the event within a 72 hour notice of it starting because they double booked us. Prior to that he was very inconsistent about answering questions I had and overall I was very displeased and left with a bad taste in my mouth about this establishment! I've worked with many other establishments on Northgate and none have ever been this unprofessional. I highly recommend taking your...
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