Arby's — Restaurant in Colorado

Warning: I ordered a Half pound Roast Beef Sandwich. I've gone to this restaurant many times. Their was a new manager I haven't met, the other employee who served me knew who I was. I asked for no salt on my fries, the manager shook his head and mumbled about me asking for that. I even approached him and apologized for the inconvenience. He totally ignored me. I purchased the half pound roast beef sandwich meal large fries, it was very light. I weighed it and it was 5.0 ounces. I went back to tell them I ordered half pound and this was not. The manager argued with the employee. I even said if I didn't order it in error, could I get one. They added one ounce and charged me $6.19 for it. I weighed it again it was 6 ounces. It's 8 ounces for a half a pound! I've always haf a great experience there accept for today! I'm letting you all know that some of these fast food joints are not giving you what you pay for! I don't normally eat fast food, but I'm never going back. That manager shouldn't be one. All I wanted is what was advertised...

I've been going to Arby's for 30 years, and can say beyond any doubt have likely gone over 1000 times to multiple locations. And I've never had worse service, worse food, or a store this filthy

Ordering: After finishing my order, they informed me they were out of items and had to redo my order. They forgot to add in a shake, put down the wrong fries, and even though I repeated everything 2-3 times still brought out the wrong food

The Food: twice fried and cold fries, mozzarella sticks that were cold and hard, crinkle fries were clearly microwaved (I even overheard them whispering because they forgot my fries and she asked if they had enough and could just throw some in the microwave real fast). almost everything bordered on inedible

Cleanliness: With filthy floors and tables, it came as no surprise the toddler seats looked as if they hadn't been cleaned in weeks and one looked as if one of the stains was starting to grow mold. I've never been so appalled inside an...

We eat at Arby's often as a fast food option. We have never been treated so poorly ever. Ever! There were several mistakes with the order (missing food, no sauce etc.) We asked for it to be corrected. Tall, skinny "Manager" with dreadlocks came to window and was extremely nasty in return. Told us "If you don't like it, don't eat here." Then. proceeded to purposely drop our credit card outside the window on to the ground. Through the entire exchange he refused to give his name when asked. He told us his name was "Have a good day".

Throughout our time in the drive-thru they also put one piece of food in a single bag and we ended up with 6 bags for an order of only a few items. Why so petty? What is happening at this location??

This is before the food itself, the grease was old, fries were awful and our food was lukewarm at best right out...